HP 5550 Print Problem

  • Thread starter Thread starter E. Barry Bruyea
  • Start date Start date
E

E. Barry Bruyea

I've had my 5550 since last September and have found it reasonably
bullet proof, but yesterday I ran in to a problem I haven't been able
to solve. I've been restoring some old B&W photographs using
Photoshop 7. They were scanned at 1200dpi (as I've done a number of
times before) and yesterday I did a test print on plain paper (also
done many times) of one of the photos and the printer was printing a
couple of 'lines', pausing, and then printing a couple more. It did
this for the entire photograph. It's not the time that bothers me,
I'm a patient guy, but the darker lines (from the pause?) throughout
the entire photo kind of annoyed me. Nothing has changed on my system
since the last time I printed a 1200dpi photo; any suggestions what
would have initiated this problem?
 
I've had my 5550 since last September and have found it reasonably
bullet proof, but yesterday I ran in to a problem I haven't been able
to solve. I've been restoring some old B&W photographs using
Photoshop 7. They were scanned at 1200dpi (as I've done a number of
times before) and yesterday I did a test print on plain paper (also
done many times) of one of the photos and the printer was printing a
couple of 'lines', pausing, and then printing a couple more. It did
this for the entire photograph. It's not the time that bothers me,
I'm a patient guy, but the darker lines (from the pause?) throughout
the entire photo kind of annoyed me. Nothing has changed on my system
since the last time I printed a 1200dpi photo; any suggestions what
would have initiated this problem?


Yes, Your scan is very very high. The data is talking a long time for
the printer to catch up. That is just way too much data.

For retouching and reprinting, there is really no need to use more
than 300 dpi. That will allow you to even comfortably enlarge 1.5
times. You really don't want to enlarge more than that as it start
lookin crappy.

But yes, decrease your scan dpi to 300 which is perfect for retouching
and DO scan in color although it is black and white you may be using.

If you insist on scanning in grayscale, then 600 is plenty but I
highly suggest a color scan for B/W just for the added control.

I am sure you will find the printer will print seamlessly without
pausing especially if you are using a USB connection.

Good luck.
 
I appreciate the advice, but as I said in my post, I've printed photos
that were scanned @ 1200 before and the printer did not exhibit the
same performance.


Well,
It doesnt hurt to try advice you receive. As a photoshop professional
user myself, I think I know a bit about resolutions and 1200 dpi
scanning is too much or an over kill for what you are proposing. good
luck.
 
The only time I had this sort of thing happening was when I tried to print
while watching TV in a window at the same time. It was using up all the CPU
time, leaving nothing for the printer data to be prepared. That was on
Win98 with the TV card's (Modular Technology MM200PCTV) own software, but no
problems with the same card in XP using Dscaler software to view.

One of the things I've tried is doing a boot with no startup programs
and making sure nothing else was running. It didn't make any
difference.
 
I ran into a similar problem with my old Epson Stylus Photo 750. It would act up periodically in the same way as your HP. I chose to connect it to the parallel port. It worked fine for months. All of a sudden, it would do that stall routine after every several passes of the head. It happened in Windows 2000 and Windows 98SE (on this dual-boot computer).

I'd un- and re-install the driver. That would put it back to normal operation for a short time. Then, the stall behaviors would crop up again.

Finally, I connected it via the USB port and all the troubles went away for good.

Since the slow-down occurred in both Windows OS's, I figured it had to be a hardware glitch. I might have considered my mainboard and its parallel port as the culprit if not for the fact that I could plug a Canon or a HP to the parallel port and do super high res printing as you are doing.

I will always blame the parallel circuitry of the Epson printer. It seems the only logical presumption in my situation. Maybe its a similar snafu on your HP?

Can you switch from Parallel to USB or maybe USB to Parallel with that printer?

//rus//

I normally use USB, but last nite I switched to parrallel; no joy.
 
Well,
It doesnt hurt to try advice you receive. As a photoshop professional
user myself, I think I know a bit about resolutions and 1200 dpi
scanning is too much or an over kill for what you are proposing. good
luck.

The photo I'm working with is highly detailed and required a lot of
work to restore. I figured with the 1200 res I had a better chance of
keeping the photo intact. I changed the res to 300 to have a look,
and much of the detail was pretty fuzzy.
 
One of the things I've tried is doing a boot with no startup programs
and making sure nothing else was running. It didn't make any
difference.


When you get in to this situation you have to think about separating
pc and printer. Try, if possible, connecting the printer to a
different pc. This should tell you if it's a printer fault or not.

MJ
 
When you get in to this situation you have to think about separating
pc and printer. Try, if possible, connecting the printer to a
different pc. This should tell you if it's a printer fault or not.

MJ

Love to, but my other pc is a Dell Commercial.
 
E. Barry Bruyea said:
I appreciate the advice, but as I said in my post, I've printed photos
that were scanned @ 1200 before and the printer did not exhibit the
same performance.
It really does not matter if you did it in the past or not. It depends on
both the resolution and the pictures content. For example a blank sheet of
paper scanned at 1200dpi will print faster than a detailed image scanned at
600dpi. You previous 1200dpi image may not have been as complex as the one
you are now trying to print. If you have everything scanned at 1200dpi then
just resample at 600dpi.

FYI, just editing the picture may even help. I had scanned some documents at
300dpi which were already copies from a copy machine and consequently had
the tell tale copy machine black streaks down the side. When I tried to
print the documents on my old printer I experienced the same problem that
you are having. It took forever to print. I edited the documents and
simply removed the black streaks, saved the documents, and then they printed
normally. All I needed to do was remove some complexity from the image. If
you do the same it should print fine.
 
Rus said:
But, I wonder if it's one of those things where some transmission
problem has gone wrong? You gotta figure that digital data
transmission is even more finicky than analog waveform transmission.
Know what I mean? In the days of cell phones based on analog
transmission, you could swivel your hips and lean toward a window to
pick up your caller's voice. Nowadays with digital crap on the
cellphone line? What happens? You get just one micromillimeter out
of range and the entire transmission is lost and your conversation
goes dead and you have to re-dial your caller or you have to wait
until they call you back.

Geez, back to engineering school for me. Everything they taught me in the
past was wrong. All that stuff about digital signals having a noise
immunity because it only has to choose between levels must have been
garbage. All that stuff about being able to maintain high quality signal
transmission until a distinct threshold in S/N ratio is hit (water fall
effect) by choosing the proper modulation techniques is wrong. So those
fancy modulation techniques that supposedly maintain your received signal
until the S/N ratio is about to go to hell is just a ruse! AT&T give me my
old analog brick back! Claude Shannon, wake from the dead, there is a
serious challenge to your theories!
 
First off, I gotta tell you ... I'm right there with you. Many people will tell you that beyond 300dpi is a waste. I don't care what they say. I can discern the difference between a printed image rendered from a 300 dpi scan and a printed image rendered from a 1200 dpi scan. Obviously you can, too.

It's like this: You and me? We're like roadies for RadioHead. They? They're like roadies for the Partridge Family. It's all music--but, there's a difference, isn't there? We see it, don't we? That's all that matters. Let me go off on a rant, okay?

Geeesh! I don't know what to tell you. I've been watching this thread. I wanted to pull my hair out when this cropped up on my Epson. I got close to slamming that old black Epson with a hammer. I'm still a bit perturbed because I could use it with my router if it would work on a parallel connection (router only has a paralle port). But, it won't (at high res) !!! I have to connect it to the primary PC using USB to do "pretty" pictures.

At first, I presumed my problem had to be a software print spooler problem within the OS. I went deep into "info search" looking for some remedy. What the hell happened? Old Epson worked fine for a while on the paralle port and then ... boom ! Slow down !! Damned head stalled every several times it would swipe the page! What' this crap? Data glitch? Missing some error-checking bits every now and then? Is the driver going backward over and over and over for some re-compilation of the last packet transmission? Shoot !! I don't care to dig any farther at this point. It's time to look to the Microsoft kids for some help. After all, they drive the Mercedes retro-450SEL's looking for the front parking spaces. I don't !!!

I applied print spooler updates to Windows 2000. Had to beg Microsoft for passwords to their Q-fixes. (I'm sure those Q-fixes are now incorporated into Service Pack 4 for Windows 2000 and I feel reasonably sure that any glitches that may have surfaced during those days are now remedied in Windows XP print spoolers.) I also slammed some Windows ME print spooler files into my Windows 98SE configuration. Nothing helped. It drove me nuts. Windows 20000 and Windows 98SE both bogged down with high-res printing to my old Epson Stylus Photo 750. (I still like that damned old thing because I can get cartridges for about $2.50 (U.S.) each.)

(Why do I bother with Windows 98SE, you say? Because there's still a lot of good stuff in the 16-bit world ... but that's another story.)

Unfortunately for you ... switching to the USB port on my machine fixed my Epson problems. What the hell is happening in your situation? That's a killer. I've given it considerable thought and I've come up with nothing !!!

I'll tell you the truth--in these situations I often overlook the obvious. I mean I really overlook the simple stuff !!!!! Maybe you are doing the same? Is is something simple that has been overlooked?

Are you sure your cables are doing "the right stuff?" I'm not saying that the cables have to carry some big corporate logo. The big name companies buy from the same companies you and I probably buy from -- island companies in Taiwan where Chinese children @ 50¢/hour (U.S.) make USB cables. The only difference is that the big companies charge a lot of money for the corporate logo. I'm not saying that you can't get the same quality at $2.50 (U.S) per cable. So, if you only paid $2.50 for the USB cable you are now using -- it's probably just as likely to be "good stuff" -- just like the $29.95 (U.S.) "stuff" you buy with a HP brand name or a Belkin brand name.

But, I wonder if it's one of those things where some transmission problem has gone wrong? You gotta figure that digital data transmission is even more finicky than analog waveform transmission. Know what I mean? In the days of cell phones based on analog transmission, you could swivel your hips and lean toward a window to pick up your caller's voice. Nowadays with digital crap on the cellphone line? What happens? You get just one micromillimeter out of range and the entire transmission is lost and your conversation goes dead and you have to re-dial your caller or you have to wait until they call you back.

Same difference with digital transmissions over the USB cable, I guess. Enough crosstalk ... or a bad connection at the contacts ... and you've lost enough bits that the whole can't be recompiled without backtracking a lot.

I'm only saying the you've got to do the "right stuff" from your USB port all the way down to the head of your printer. As you know, there's a whole bunch of low-voltage/low-amperage signals with miniscule timing intervals between the pulses. All those "jolts" gotta get there with determined precision !!!


Maybe ...

1. Crosstalk can be a problem. You tried isolating the cables so the printer's USB cables aren't tangled within the cables for your 250-watt 6-Channel sound system and your Analog/DV/MPEG2 video converter to the FireWire port and your analog input to your video card and your DV input to your other monitor and your TV-out from the video card to the 48-inch plasma display and the 16 or more AC/DC adapters to peripherals and the 4-line PBX connection to your voice phone and the LAN connection to your cable/DSL modem and the PS/2 port and the myriad of serial connections and the multiple other USB and FireWire devices you've got connected?

2. Clean connections? You bought some of that hex-oxy-pentane mixture that they sell as "contact cleaner?" Comes as a spray for about $3.00 (U.S.) Hardware stores. Electronics stores. Makes a difference! I swear ! Spray the contacts where the cables connect to your PC and your printer and anywhere in-between. Immediately after spraying...plug and un-plug ... plug and un-plug ... plug and un-plug ... over and over so that the contacts swipe each other over and over to perform a cleaning procedure.

Beyond this? I don't know. To tell you the truth, I'm pretty much fed up with Hewlett Packard as a whole. Canon is offering a lot of good products. I just touted our corporation into buying 75 Canon multi-function printer/fax/e-mail machines based on the flagrant mis-representation by arrogant HP reps and the poor performance of the HP demos dumped into our offices.

I'm thinking that it is possible that the HP printer you bought just might have some poorly contrived chips in it and there might be buffers that just can't empty as designed?

There's probably a firmware update to fix it? Don't look. If there is such a fix, you won't hear about it. HP won't tell you how and they won't give you the firmware. You'll have to plunk down some money for a new chip installed through a service contract or something if you have a HP printer that retails for $3,000 or more. Since your printer cost probably less than $100 (U.S.) you have no hope. It's cheaper to go out and buy a new printer.

//rus//


Well, I certainly appreciated the commentary, and I agree about the
resolution difference. I've printed at 1200 before with no problem;
this latest glitch has come out of the blue. And there certainly is a
difference in colour prints from 300, 600, 1200 and it is easily
discernable. I won't address all of your points, but needless to say,
I 've tried most of them, including buying a shorter USB cable. As to
the 5550, it has been an excellent printer up until now. I'm going to
keep trying, even to the point of re-installing ME and making sure
I've got all the upgrades. I've already tried re-installing all of
the printer software, so at this point a rebuild is my only hope.
Thanks for the effort.
 
Back
Top