HP 2170 Series ALL-N-ONE

  • Thread starter Thread starter dontlikem
  • Start date Start date
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dontlikem

Having had problems with my DELL XPS 450 running Win98 and having
formatted and restored the drive I found that my ALL-IN-ONE fails to
print standard size envelopes though the size is selected in the Word
97 Envelope dialog box. It prints the #10 envelope in stead. It must
be the printer since I have installed it on a different computer
running Word 2000 with the same result using a newly created Word
Document.

I ran DELL Diags V4.03A which shows the following message for the "USB
Memory Structure Test:"

"USB1 = Bad Transfer Descriptor PID Field Test"

As I said I installed and ran the printer on a different computer
which would eliminate the DELL USB but not the USB on the printer end.
It seems to print documents with no problems. Also I use a USB
TrackBall which performs well which makes me question the diags result

Any suggestions would be appreciated.

Thanks
 
Having had problems with my DELL XPS 450 running Win98 and having
formatted and restored the drive I found that my ALL-IN-ONE fails to
print standard size envelopes though the size is selected in the Word
97 Envelope dialog box. It prints the #10 envelope in stead. It must
be the printer since I have installed it on a different computer
running Word 2000 with the same result using a newly created Word
Document.

I ran DELL Diags V4.03A which shows the following message for the "USB
Memory Structure Test:"

"USB1 = Bad Transfer Descriptor PID Field Test"

As I said I installed and ran the printer on a different computer
which would eliminate the DELL USB but not the USB on the printer end.
It seems to print documents with no problems. Also I use a USB
TrackBall which performs well which makes me question the diags result

Any suggestions would be appreciated.

Thanks
Click to expand...

Please, everyone ignore this post! It was a simple problem of mis
configuration of the device. I tried to remove this post using the
instructions in the "help" file but could find no "Remove" link
displayed.

Apologies to all
 
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