How to use Remote Desktop so you can watch a user session?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Is it possible to use remote desktop to watch a users sessions while they are
working? I would like to setup my XP machines so that when a user calls for
support I can jump into their session to see what they are seeing. This
would make it much easier for support.
 
Look at Remote Assistance. It is designed for just that purpose. Open "Help
and Support" and search on 'remote assistance' for further information. If
your in a domain environment you can also use the "Offer" functionality of
RA...

http://tinyurl.com/b85n8

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Al Jarvi (MS-MVP Windows Networking)

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