How to uninstall an application

  • Thread starter Thread starter jw
  • Start date Start date
J

jw

I have an installed TURBOTAX that will not run after a restore from
backup. When I try to re-install, it says it cannot do it until the
prior installation is removed. It says to remove it using Control
Panel>Remove Programs. When I looked at that the application is not
listed. I then manually removed the application from c:\Program Files.
I still get the error. I painstakingly removed all references to the
application in the Registry, but I still get the error.

Can anyone suggest what I can do in order to re-install this thing?

Thanks

Duke
 
I have an installed TURBOTAX that will not run after a restore from
backup.  When I try to re-install, it says it cannot do it until the
prior installation is removed.  It says to remove it using Control
Panel>Remove Programs.  When I looked at that the application is not
listed. I then manually removed the application from c:\Program Files.
I still get the error.  I painstakingly removed all references to the
application in the Registry, but I still get the error.

Can anyone suggest what I can do in order to re-install this thing?

Thanks

Duke
Click to expand...

You should be trying the TT site. They have a forum and a pretty good
live chat, but you might have to wait some for a human.

A quick Google found this that may help: http://forums.techarena.in/windows-xp-support/1096990.htm

There are other results from Google that you can track down.
 
I have an installed TURBOTAX that will not run after a restore from
backup. When I try to re-install, it says it cannot do it until the
prior installation is removed. It says to remove it using Control
Panel>Remove Programs. When I looked at that the application is not
listed. I then manually removed the application from c:\Program Files.
I still get the error. I painstakingly removed all references to the
application in the Registry, but I still get the error.

Can anyone suggest what I can do in order to re-install this thing?

Thanks

Duke
Click to expand...

You need to contact the vendor's support or forums, and you may also need to
reboot and clear out temp folders.

HTH
-pk
 
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