how to turn off junk mail filter?

[Guest]

How do I completely disable junk mail filter in Outlook 2003?

 

[Vince Averello [MVP-Outlook]]

You should be able to do that in the dialog here: Actions menu > Junk E-mail

 

[Guest]

there is no selection that has just no filtering it says that things will
still be moved into the junk mail folder can I delete that filter completely
I want NOTHING EVER to be filtered my business relys on replying to junk
mail? Thanks!

 

[Vince Averello [MVP-Outlook]]

It says that mail from Blocked Senders will still be moved but if you
haven't added any addresses to that list it shouldn't be an issue.

 

[YoheBear]

How do I completely disable junk mail filter in Outlook 2003?

If Outlook 2003 works as Outlook 2007, you cannot disable it. The
mechanisms given in the Help File do not work. A bug.

 

[Roady [MVP]]

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and Outlook 2007.
Removing the folder itself is not supported though.

 

[YoheBear]

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and Outlook 2007.
Removing the folder itself is not supported though.





A bug is when a feature/operation does not work as documented. If you follow the Help File process to disable the Junk e-mail filter, the Junk e-mail filter still remains operational. It is not disabled. If deleting the Junk E-mail folder is a way to actually disable it, why is it not supported? Why not make it a supported action and document it as such?

Since the current Help File process does not work, why not add a new
"Disable Filter" radio button? If checked, display a warning window that
alerts the user what is going to happen and present a "Yes" and "Cancel"
button. Click "Yes" and there no more junk e-mail filter. Perhaps this fix
can be included in the next Outlook 2007 Update. Thank you.

 

[Roady [MVP]]

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder in order
to disable it.

As for you suggestion; how is this different from setting your filter level
to "No Automatic Filtering"? That's the way to turn it off, is supported, is
documented and works.

While you made a nice short definition of a bug (in relation to software),
you haven't actually clarified why you think that option is actually bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug when you've
actually excluded all outside influences and still can repro the issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your case as
well.

My guess is that while you did disable the Junk Email filter in the correct
way (question 2), it automatically turns itself back to Low (question 3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail profile?
Then the behavior you see is normal as the Outlook Connector also syncs your
Junk Email settings and the lowest level of the Junk Email filter you can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to the
Windows Live Hotmail team to support turning the Junk Email filter off, or
make a feature request for the Outlook Connector (also the the Windows Live
team) to have them implement a notification when the Outlook Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it responsible for
the described behavior.

 

[YoheBear]

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder in order
to disable it.

As for you suggestion; how is this different from setting your filter level
to "No Automatic Filtering"? That's the way to turn it off, is supported, is
documented and works.

While you made a nice short definition of a bug (in relation to software),
you haven't actually clarified why you think that option is actually bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug when you've
actually excluded all outside influences and still can repro the issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your case as
well.

My guess is that while you did disable the Junk Email filter in the correct
way (question 2), it automatically turns itself back to Low (question 3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail profile?
Then the behavior you see is normal as the Outlook Connector also syncs your
Junk Email settings and the lowest level of the Junk Email filter you can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to the
Windows Live Hotmail team to support turning the Junk Email filter off, or
make a feature request for the Outlook Connector (also the the Windows Live
team) to have them implement a notification when the Outlook Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it responsible for
the described behavior.





I have followed the Help File steps: (1) Select "No Automatic Filtering," (2) make sure that all the lists (5) are empty. I am running Outlook 2007 only. I don't have HotMail and not aware of any other e-mail handler working in the background.

If it is a "local configuration issue," perhaps the Help File can offer
suggestions as to what to look for. I tend to run a clean machine with
standard/default settings. So, I have no idea of what "local configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get "trapped" and
treated as junk mail.]
It appears that I'm not the only one who is also having problems trying to
disable the junk e-mail filter.

 

[Roady [MVP]]

Still, without any configuration information it is hard to help you with
this and we'd have to resort to guessing again and making assumptions.

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder in
order
to disable it.

As for you suggestion; how is this different from setting your filter
level
to "No Automatic Filtering"? That's the way to turn it off, is supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is actually
bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug when
you've
actually excluded all outside influences and still can repro the issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your case as
well.

My guess is that while you did disable the Junk Email filter in the
correct
way (question 2), it automatically turns itself back to Low (question 3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail
profile?
Then the behavior you see is normal as the Outlook Connector also syncs
your
Junk Email settings and the lowest level of the Junk Email filter you can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to the
Windows Live Hotmail team to support turning the Junk Email filter off,
or
make a feature request for the Outlook Connector (also the the Windows
Live
team) to have them implement a notification when the Outlook Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it responsible
for
the described behavior.





I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I am running
Outlook 2007 only. I don't have HotMail and not aware of any other
e-mail handler working in the background.

If it is a "local configuration issue," perhaps the Help File can offer
suggestions as to what to look for. I tend to run a clean machine with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get "trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems trying to
disable the junk e-mail filter.

 

[YoheBear]

Still, without any configuration information it is hard to help you with
this and we'd have to resort to guessing again and making assumptions.

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder in
order
to disable it.

As for you suggestion; how is this different from setting your filter
level
to "No Automatic Filtering"? That's the way to turn it off, is supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is actually
bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug when
you've
actually excluded all outside influences and still can repro the issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your case as
well.

My guess is that while you did disable the Junk Email filter in the
correct
way (question 2), it automatically turns itself back to Low (question 3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail
profile?
Then the behavior you see is normal as the Outlook Connector also syncs
your
Junk Email settings and the lowest level of the Junk Email filter you can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to the
Windows Live Hotmail team to support turning the Junk Email filter off,
or
make a feature request for the Outlook Connector (also the the Windows
Live
team) to have them implement a notification when the Outlook Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it responsible
for
the described behavior.



-----



:

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and Outlook
2007.
Removing the folder itself is not supported though.



-----



:

How do I completely disable junk mail filter in Outlook 2003?

If Outlook 2003 works as Outlook 2007, you cannot disable it. The
mechanisms given in the Help File do not work. A bug.

A bug is when a feature/operation does not work as documented. If you
follow the Help File process to disable the Junk e-mail filter, the
Junk e-mail filter still remains operational. It is not disabled. If
deleting the Junk E-mail folder is a way to actually disable it, why
is
it not supported? Why not make it a supported action and document it
as
such?
Since the current Help File process does not work, why not add a new
"Disable Filter" radio button? If checked, display a warning window
that
alerts the user what is going to happen and present a "Yes" and
"Cancel"
button. Click "Yes" and there no more junk e-mail filter. Perhaps
this
fix
can be included in the next Outlook 2007 Update. Thank you.

I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I am running
Outlook 2007 only. I don't have HotMail and not aware of any other
e-mail handler working in the background.

If it is a "local configuration issue," perhaps the Help File can offer
suggestions as to what to look for. I tend to run a clean machine with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get "trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems trying to
disable the junk e-mail filter.

Thank you for getting back.

Please feel free to get back to me, including using your EasyAcess software
to see what "configuration information" setting(s) is creating the problem.
This situation appears to exist with other users. I am willing to help MS
solve this problem/bug. When the conflicting "configuration information" is
identified, it can be added to MS's Knowledge Base or the Outlook Help file.

 

[Roady [MVP]]

What is your exact build number?
Help-> About
Which mail account type are you using?
Which addins do you have installed?
Do you get the same behavior in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

Still, without any configuration information it is hard to help you with
this and we'd have to resort to guessing again and making assumptions.

:

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder in
order
to disable it.

As for you suggestion; how is this different from setting your filter
level
to "No Automatic Filtering"? That's the way to turn it off, is
supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is actually
bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug when
you've
actually excluded all outside influences and still can repro the
issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your case
as
well.

My guess is that while you did disable the Junk Email filter in the
correct
way (question 2), it automatically turns itself back to Low (question
3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail
profile?
Then the behavior you see is normal as the Outlook Connector also
syncs
your
Junk Email settings and the lowest level of the Junk Email filter you
can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to the
Windows Live Hotmail team to support turning the Junk Email filter
off,
or
make a feature request for the Outlook Connector (also the the Windows
Live
team) to have them implement a notification when the Outlook Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it
responsible
for
the described behavior.



-----



:

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and
Outlook
2007.
Removing the folder itself is not supported though.



-----



:

How do I completely disable junk mail filter in Outlook 2003?

If Outlook 2003 works as Outlook 2007, you cannot disable it.
The
mechanisms given in the Help File do not work. A bug.

A bug is when a feature/operation does not work as documented. If
you
follow the Help File process to disable the Junk e-mail filter,
the
Junk e-mail filter still remains operational. It is not disabled.
If
deleting the Junk E-mail folder is a way to actually disable it,
why
is
it not supported? Why not make it a supported action and document
it
as
such?
Since the current Help File process does not work, why not add a
new
"Disable Filter" radio button? If checked, display a warning window
that
alerts the user what is going to happen and present a "Yes" and
"Cancel"
button. Click "Yes" and there no more junk e-mail filter. Perhaps
this
fix
can be included in the next Outlook 2007 Update. Thank you.

I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I am
running
Outlook 2007 only. I don't have HotMail and not aware of any other
e-mail handler working in the background.
If it is a "local configuration issue," perhaps the Help File can
offer
suggestions as to what to look for. I tend to run a clean machine with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get "trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems trying
to
disable the junk e-mail filter.

Thank you for getting back.

Please feel free to get back to me, including using your EasyAcess
software
to see what "configuration information" setting(s) is creating the
problem.
This situation appears to exist with other users. I am willing to help MS
solve this problem/bug. When the conflicting "configuration information"
is
identified, it can be added to MS's Knowledge Base or the Outlook Help
file.

 

[YoheBear]

Build: 2007(12.0.6316.5000) SP1 MSO(12.0.6320.5000)
Type: POP/SMTP
Addins: (Not sure what you mean here; but not aware of anything I "added"
into Outlook) Would you give an example or two of what is considered an
"addin?"
From now on, will invoke Outlook via your SafeMode command and report back.

What is your exact build number?
Help-> About
Which mail account type are you using?
Which addins do you have installed?
Do you get the same behavior in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

Still, without any configuration information it is hard to help you with
this and we'd have to resort to guessing again and making assumptions.



-----



:

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder in
order
to disable it.

As for you suggestion; how is this different from setting your filter
level
to "No Automatic Filtering"? That's the way to turn it off, is
supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is actually
bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug when
you've
actually excluded all outside influences and still can repro the
issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your case
as
well.

My guess is that while you did disable the Junk Email filter in the
correct
way (question 2), it automatically turns itself back to Low (question
3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail
profile?
Then the behavior you see is normal as the Outlook Connector also
syncs
your
Junk Email settings and the lowest level of the Junk Email filter you
can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to the
Windows Live Hotmail team to support turning the Junk Email filter
off,
or
make a feature request for the Outlook Connector (also the the Windows
Live
team) to have them implement a notification when the Outlook Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it
responsible
for
the described behavior.



-----



:

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and
Outlook
2007.
Removing the folder itself is not supported though.



-----



:

How do I completely disable junk mail filter in Outlook 2003?

If Outlook 2003 works as Outlook 2007, you cannot disable it.
The
mechanisms given in the Help File do not work. A bug.

A bug is when a feature/operation does not work as documented. If
you
follow the Help File process to disable the Junk e-mail filter,
the
Junk e-mail filter still remains operational. It is not disabled.
If
deleting the Junk E-mail folder is a way to actually disable it,
why
is
it not supported? Why not make it a supported action and document
it
as
such?
Since the current Help File process does not work, why not add a
new
"Disable Filter" radio button? If checked, display a warning window
that
alerts the user what is going to happen and present a "Yes" and
"Cancel"
button. Click "Yes" and there no more junk e-mail filter. Perhaps
this
fix
can be included in the next Outlook 2007 Update. Thank you.

I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I am
running
Outlook 2007 only. I don't have HotMail and not aware of any other
e-mail handler working in the background.
If it is a "local configuration issue," perhaps the Help File can
offer
suggestions as to what to look for. I tend to run a clean machine with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get "trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems trying
to
disable the junk e-mail filter.

Thank you for getting back.

Please feel free to get back to me, including using your EasyAcess
software
to see what "configuration information" setting(s) is creating the
problem.
This situation appears to exist with other users. I am willing to help MS
solve this problem/bug. When the conflicting "configuration information"
is
identified, it can be added to MS's Knowledge Base or the Outlook Help
file.

 

[Roady [MVP]]

You're up-to-date ;-)

Tools-> Trust Center...-> Add-ins
This will show all your addins. To enable/disable them see;
http://www.msoutlook.info/question/88

Build: 2007(12.0.6316.5000) SP1 MSO(12.0.6320.5000)
Type: POP/SMTP
Addins: (Not sure what you mean here; but not aware of anything I "added"
into Outlook) Would you give an example or two of what is considered an
"addin?"
From now on, will invoke Outlook via your SafeMode command and report
back.

What is your exact build number?
Help-> About
Which mail account type are you using?
Which addins do you have installed?
Do you get the same behavior in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

:

Still, without any configuration information it is hard to help you
with
this and we'd have to resort to guessing again and making assumptions.



-----



:

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder
in
order
to disable it.

As for you suggestion; how is this different from setting your
filter
level
to "No Automatic Filtering"? That's the way to turn it off, is
supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is
actually
bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug
when
you've
actually excluded all outside influences and still can repro the
issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your
case
as
well.

My guess is that while you did disable the Junk Email filter in the
correct
way (question 2), it automatically turns itself back to Low
(question
3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail
profile?
Then the behavior you see is normal as the Outlook Connector also
syncs
your
Junk Email settings and the lowest level of the Junk Email filter
you
can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to
the
Windows Live Hotmail team to support turning the Junk Email filter
off,
or
make a feature request for the Outlook Connector (also the the
Windows
Live
team) to have them implement a notification when the Outlook
Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it
responsible
for
the described behavior.



-----



:

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and
Outlook
2007.
Removing the folder itself is not supported though.



-----



:

How do I completely disable junk mail filter in Outlook 2003?

If Outlook 2003 works as Outlook 2007, you cannot disable it.
The
mechanisms given in the Help File do not work. A bug.

A bug is when a feature/operation does not work as documented.
If
you
follow the Help File process to disable the Junk e-mail
filter,
the
Junk e-mail filter still remains operational. It is not
disabled.
If
deleting the Junk E-mail folder is a way to actually disable it,
why
is
it not supported? Why not make it a supported action and
document
it
as
such?
Since the current Help File process does not work, why not add a
new
"Disable Filter" radio button? If checked, display a warning
window
that
alerts the user what is going to happen and present a "Yes" and
"Cancel"
button. Click "Yes" and there no more junk e-mail filter.
Perhaps
this
fix
can be included in the next Outlook 2007 Update. Thank you.

I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I am
running
Outlook 2007 only. I don't have HotMail and not aware of any other
e-mail handler working in the background.
If it is a "local configuration issue," perhaps the Help File can
offer
suggestions as to what to look for. I tend to run a clean machine
with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get
"trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems
trying
to
disable the junk e-mail filter.

Thank you for getting back.
Please feel free to get back to me, including using your EasyAcess
software
to see what "configuration information" setting(s) is creating the
problem.
This situation appears to exist with other users. I am willing to help
MS
solve this problem/bug. When the conflicting "configuration
information"
is
identified, it can be added to MS's Knowledge Base or the Outlook Help
file.

 

[YoheBear]

The Active Addins, while in "SafeMode." (These are probably activated by
default, as I don't remember explicitly selecting them).
MS Exchange Unified Messaging...
MS Office Sharepoint Server...
MS Outlook Mobile Service...
Windows Search Email Indexes

In the past three days of running Outlook in "Safe Mode" with no changes to
whatever default settings appears to show that disabling the junk e-mail
filter can work in certain circumstances.

So:
(a) The invitation to connect with my computer via EasyAccess remains open.
I am more than willing to offer my computer system to track down this bug.
MS corporate has my telephone number and e-mail address on file from a Tech
Support call. [This forum mechanism is not efficient and is very awkward for
users--frequent "service not available" messages.]
(b) One or more unspecified "configuration" elements will prevent one from
disabling the junk e-mail filter.

Thank you for your help.

You're up-to-date ;-)

Tools-> Trust Center...-> Add-ins
This will show all your addins. To enable/disable them see;
http://www.msoutlook.info/question/88

Build: 2007(12.0.6316.5000) SP1 MSO(12.0.6320.5000)
Type: POP/SMTP
Addins: (Not sure what you mean here; but not aware of anything I "added"
into Outlook) Would you give an example or two of what is considered an
"addin?"
From now on, will invoke Outlook via your SafeMode command and report
back.

What is your exact build number?
Help-> About
Which mail account type are you using?
Which addins do you have installed?
Do you get the same behavior in Outlook Safe Mode?
Start-> Run; outlook.exe /safe



-----



:

Still, without any configuration information it is hard to help you
with
this and we'd have to resort to guessing again and making assumptions.



-----



:

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email folder
in
order
to disable it.

As for you suggestion; how is this different from setting your
filter
level
to "No Automatic Filtering"? That's the way to turn it off, is
supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is
actually
bugged.
1) what is the exact wording of the help file you are referring to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug
when
you've
actually excluded all outside influences and still can repro the
issue.
Anything else is very likely to be a local configuration issue or
misunderstanding of a certain feature which I'm expecting in your
case
as
well.

My guess is that while you did disable the Junk Email filter in the
correct
way (question 2), it automatically turns itself back to Low
(question
3)?
Then my second guess is (as you haven't provided any configuration
information) that you also have a Live Hotmail account in your mail
profile?
Then the behavior you see is normal as the Outlook Connector also
syncs
your
Junk Email settings and the lowest level of the Junk Email filter
you
can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request to
the
Windows Live Hotmail team to support turning the Junk Email filter
off,
or
make a feature request for the Outlook Connector (also the the
Windows
Live
team) to have them implement a notification when the Outlook
Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it
responsible
for
the described behavior.



-----



:

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003 and
Outlook
2007.
Removing the folder itself is not supported though.



-----



:

How do I completely disable junk mail filter in Outlook 2003?

If Outlook 2003 works as Outlook 2007, you cannot disable it.
The
mechanisms given in the Help File do not work. A bug.

A bug is when a feature/operation does not work as documented.
If
you
follow the Help File process to disable the Junk e-mail
filter,
the
Junk e-mail filter still remains operational. It is not
disabled.
If
deleting the Junk E-mail folder is a way to actually disable it,
why
is
it not supported? Why not make it a supported action and
document
it
as
such?
Since the current Help File process does not work, why not add a
new
"Disable Filter" radio button? If checked, display a warning
window
that
alerts the user what is going to happen and present a "Yes" and
"Cancel"
button. Click "Yes" and there no more junk e-mail filter.
Perhaps
this
fix
can be included in the next Outlook 2007 Update. Thank you.

I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I am
running
Outlook 2007 only. I don't have HotMail and not aware of any other
e-mail handler working in the background.
If it is a "local configuration issue," perhaps the Help File can
offer
suggestions as to what to look for. I tend to run a clean machine
with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such as
@ebay.com , @staples,com, or @tigeronline.com, they still get
"trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems
trying
to
disable the junk e-mail filter.

Thank you for getting back.
Please feel free to get back to me, including using your EasyAcess
software
to see what "configuration information" setting(s) is creating the
problem.
This situation appears to exist with other users. I am willing to help
MS
solve this problem/bug. When the conflicting "configuration
information"
is
identified, it can be added to MS's Knowledge Base or the Outlook Help
file.

 

[Roady [MVP]]

Note that I'm not from Microsoft ;-) I'm currently on a business trip so it
is hard to track your issue any further now.
There are 2 updates available that you can install;
http://support.microsoft.com/kb/961752/
http://support.microsoft.com/kb/967688/

This also adds a feature to the Junk Email folder Information Bar. It will
show if it was moved there by primary means (the Junk Email Filter) or by
secondary means (rule, server-side filtering, 3rd party filter, etc...).
This will give you the answer if it is really Outlook doing this ;-)

The Active Addins, while in "SafeMode." (These are probably activated by
default, as I don't remember explicitly selecting them).
MS Exchange Unified Messaging...
MS Office Sharepoint Server...
MS Outlook Mobile Service...
Windows Search Email Indexes

In the past three days of running Outlook in "Safe Mode" with no changes
to
whatever default settings appears to show that disabling the junk e-mail
filter can work in certain circumstances.

So:
(a) The invitation to connect with my computer via EasyAccess remains
open.
I am more than willing to offer my computer system to track down this bug.
MS corporate has my telephone number and e-mail address on file from a
Tech
Support call. [This forum mechanism is not efficient and is very awkward
for
users--frequent "service not available" messages.]
(b) One or more unspecified "configuration" elements will prevent one from
disabling the junk e-mail filter.

Thank you for your help.

You're up-to-date ;-)

Tools-> Trust Center...-> Add-ins
This will show all your addins. To enable/disable them see;
http://www.msoutlook.info/question/88

Build: 2007(12.0.6316.5000) SP1 MSO(12.0.6320.5000)
Type: POP/SMTP
Addins: (Not sure what you mean here; but not aware of anything I
"added"
into Outlook) Would you give an example or two of what is considered
an
"addin?"
From now on, will invoke Outlook via your SafeMode command and report
back.

:

What is your exact build number?
Help-> About
Which mail account type are you using?
Which addins do you have installed?
Do you get the same behavior in Outlook Safe Mode?
Start-> Run; outlook.exe /safe



-----



:

Still, without any configuration information it is hard to help you
with
this and we'd have to resort to guessing again and making
assumptions.



-----



:

I think you misread my answer. I stated;
-you can disable the Junk Email filter
-you cannot remove the Junk Email folder

Nowhere did I state that you need to remove the Junk Email
folder
in
order
to disable it.

As for you suggestion; how is this different from setting your
filter
level
to "No Automatic Filtering"? That's the way to turn it off, is
supported,
is
documented and works.

While you made a nice short definition of a bug (in relation to
software),
you haven't actually clarified why you think that option is
actually
bugged.
1) what is the exact wording of the help file you are referring
to?
2) which steps did you take? (steps to reproduce)
3) which results did you get?
4) which results did you expected?

To complete your definition, also note that a bug is only a bug
when
you've
actually excluded all outside influences and still can repro the
issue.
Anything else is very likely to be a local configuration issue
or
misunderstanding of a certain feature which I'm expecting in
your
case
as
well.

My guess is that while you did disable the Junk Email filter in
the
correct
way (question 2), it automatically turns itself back to Low
(question
3)?
Then my second guess is (as you haven't provided any
configuration
information) that you also have a Live Hotmail account in your
mail
profile?
Then the behavior you see is normal as the Outlook Connector
also
syncs
your
Junk Email settings and the lowest level of the Junk Email
filter
you
can
set for a Live Hotmail account (via the web interface) is "Low".

If that is the case, then you can either make a feature request
to
the
Windows Live Hotmail team to support turning the Junk Email
filter
off,
or
make a feature request for the Outlook Connector (also the the
Windows
Live
team) to have them implement a notification when the Outlook
Connector
changed the Junk Email level.

In either case; there is no bug in Outlook itself nor is it
responsible
for
the described behavior.



-----



:

Care to elaborate why you think it is a bug?
You can disable the Junk Email filter in both Outlook 2003
and
Outlook
2007.
Removing the folder itself is not supported though.



-----

message


:

How do I completely disable junk mail filter in Outlook
2003?

If Outlook 2003 works as Outlook 2007, you cannot disable
it.
The
mechanisms given in the Help File do not work. A bug.

A bug is when a feature/operation does not work as
documented.
If
you
follow the Help File process to disable the Junk e-mail
filter,
the
Junk e-mail filter still remains operational. It is not
disabled.
If
deleting the Junk E-mail folder is a way to actually disable
it,
why
is
it not supported? Why not make it a supported action and
document
it
as
such?
Since the current Help File process does not work, why not
add a
new
"Disable Filter" radio button? If checked, display a warning
window
that
alerts the user what is going to happen and present a "Yes"
and
"Cancel"
button. Click "Yes" and there no more junk e-mail filter.
Perhaps
this
fix
can be included in the next Outlook 2007 Update. Thank you.

I have followed the Help File steps: (1) Select "No Automatic
Filtering," (2) make sure that all the lists (5) are empty. I
am
running
Outlook 2007 only. I don't have HotMail and not aware of any
other
e-mail handler working in the background.
If it is a "local configuration issue," perhaps the Help File
can
offer
suggestions as to what to look for. I tend to run a clean
machine
with
standard/default settings. So, I have no idea of what "local
configuration
issues" I possess.
[It is ironic that even when domain level names are entered, such
as
@ebay.com , @staples,com, or @tigeronline.com, they still get
"trapped"
and
treated as junk mail.]
It appears that I'm not the only one who is also having problems
trying
to
disable the junk e-mail filter.

Thank you for getting back.
Please feel free to get back to me, including using your EasyAcess
software
to see what "configuration information" setting(s) is creating the
problem.
This situation appears to exist with other users. I am willing to
help
MS
solve this problem/bug. When the conflicting "configuration
information"
is
identified, it can be added to MS's Knowledge Base or the Outlook
Help
file.

 

[YoheBear]

If Outlook 2003 works as Outlook 2007, you cannot disable it. The
mechanisms given in the Help File do not work. A bug.