Notan said:
One has to take a recommendation, such as yours, with a grain of salt,
as your e-mail address suggests that you're anything but unbiased.
What is somewhat odd about this, is that one of the things
about VideoReDo that early users were impressed with was
their user response. Their forum was one that really worked,
and Dan even followed up forum posts with e-mails on
occasion. Perhaps our Mr. "VideoReDo Sucks" had some
problem with the commercial side of "Customer Service",
the "technical support" side has been much better than most
I've come across.
Another thing is; VideoReDo is a relatively straight forward
limited function, dedicated to cut & paste editing ( and some
added tools to support that function) program. It is not a
complex or hard to use editor. Basically if you need to make
some adjustment, change from the defaults, you should know
what is making the change necessary, and then VRD makes
such changes easy and straight forward. I guess my point is
that you don't need a lot of tech support, if your program
works, in a fashion the user's expect. Of course, there is
always someone who can't live with a program that doesn't
work in the manner they think it should.
Womble's products are pretty good, but VRD also does
a good job in terms of improving the lip-sync and technical
conformity of MPEG files. Womble had an advantage
in how it handled audio, but the recent versions of VRD
have addressed that for the most part.
Having both is the way to go if you can afford it. For the
purpose of this thread, VideoReDo would be my choice,
without hesitation.
Luck;
Ken