How to stop user delete e-mail

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G

Guest

In our comany, user always delete their own mail and local file and then
complain their PC have problem.

They abuse my time to restore mail for them and make me don't know what to
do for their local file

Is there any method to avoid or stop them,especially the e-mail?

thanks
 
a said:
In our comany, user always delete their own mail and local file and then
complain their PC have problem.

They abuse my time to restore mail for them and make me don't know what to
do for their local file

Is there any method to avoid or stop them,especially the e-mail?
Click to expand...

You left out your network configuration. If you don't have a server, it
would be a good idea to get one. Get Small Business Server and run
Exchange. Keep emails on the server, archived frequently.

Workstations should never have any company-related data saved locally.
All data should be saved to the server where it can be backed up
regularly. Users should be told that any data saved locally on their
desktops will not be backed up.


Malke
 
Malke said:
Workstations should never have any company-related data saved locally. All
data should be saved to the server where it can be backed up regularly.
Users should be told that any data saved locally on their desktops will
not be backed up.
Click to expand...

Is there not also a Group Policy that stops the creation of a pst file in
the first place? Seem to remember seeing something about this somewhere.....
 
I don't know of a good solution if you are not using your own mail server
like Exchange which can allow users to retrieve deleted email up to a period
of days specified by the administrator. You may want to check their POP [if
POP is used] server settings in their mail account to leave mail on the
server for x number of days so that emails can be retrieved on another
computer if need be. Also check their email program settings to make sure
that it is not configured to empty deleted folder upon closing email
program.

Steve
 
thanks for your reply.
But even I have our own server.
1. they can still delete e-mail through outlook express and uncheck the
option keep mail on server.
2. They always ask for restore all e-mail. Server storage will be limited.

Jonathan
 
Dear Gordon,

Thanks for your reply.
It sound like the direction of solution I want to find.
But any more detail? Such as how to prevent them to delete individual e-mail?


Best regards,
Jonathan
 
Dear Gordon,

Thanks for your reply.
It sound like the direction of solution I want to find.
But any more detail? Such as how to prevent them to delete individual e-mail?


Best regards,
Jonathan
 
Dear Steven,
Thanks
But how to prevent user change their email program settings , so it is not
configured to empty deleted folder upon closing email and not to change pop
server settings in their mail account to leave mail on the server for x
number of days?

Jonathan

Steven L Umbach said:
I don't know of a good solution if you are not using your own mail server
like Exchange which can allow users to retrieve deleted email up to a period
of days specified by the administrator. You may want to check their POP [if
POP is used] server settings in their mail account to leave mail on the
server for x number of days so that emails can be retrieved on another
computer if need be. Also check their email program settings to make sure
that it is not configured to empty deleted folder upon closing email
program.

Steve


a pitty support said:
In our comany, user always delete their own mail and local file and then
complain their PC have problem.

They abuse my time to restore mail for them and make me don't know what to
do for their local file

Is there any method to avoid or stop them,especially the e-mail?

thanks
Click to expand...
Click to expand...
 
a said:
Dear Steven,
Thanks
But how to prevent user change their email program settings , so it is not
configured to empty deleted folder upon closing email and not to change pop
server settings in their mail account to leave mail on the server for x
number of days?
Click to expand...

It sounds like you don't have your workstations configured correctly. It
sounds as though you've given your users administrator privileges, which
they should not have. Do some reading at MS TechNet for best practices
in a domain environment.

Malke
 
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