how to stop double booking

  • Thread starter Thread starter tree leafs
  • Start date Start date
T

tree leafs

Hi,
we use calendar items in public folder for room and utility bookings. But
sometime double bookings occur. Just wonder how to stop these to occur. From
server side or outlook side?
Thanks
 
Not many options for a Public Folder (PF) being used as a resource.
You could set it up as a "Moderated" PF, but this would require a
person to monitor and approve/deny each appointment.

You do not mention what version of Outlook client nor the version
of Exchange Server. This information can help tremendously towards
solutions that are offered.

The following articles explain in detail how to configure the resource
and how to book it correctly if you try using Direct Booking.

How to Set Up a Conference Room as a "Resource" in Outlook 2000
http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx

How to Successfully Book a Resource
http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx

291616 How to direct book a resource in Outlook 2002 or in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

However, If you use Exchange Server I would suggest the use
of the AutoAccept Agent. We use this with great success.

Exchange 2003 Auto Accept Agent vs. direct booking
http://www.microsoft.com/downloads/...70-699B-495A-A920-82403305226B&displaylang=en

Nikki Peterson
 
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