How to stay connected to the Internet?

  • Thread starter Thread starter Ray10X10
  • Start date Start date
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Ray10X10

Two (2) Questions

I am running Windows XP2, Microsoft Office 2003, Explorer 6, and Outlook
Express,
and Comcast High Speed Cable Internet.

1. How to stay connected to the Internet?

I used to be always connected to the Internet - Comcast Cable,
but now I have to wait until I am connected.
I did not change anything.
Comcast Phone Help said this is a problem with Outlook Express

2. When I attempt to receive my E-mail, it states that I have 35 to receive.

When I click on receive all -- I receive only 14 of the 35 E-mails,
then it stops and gives an error message.
Each time I attempt to receive my e-mail, I get the identical results.

Your help will be greatly appreciated by this novice user.
Thank You
 
Ray10X10 said:
I am running Windows XP2, Microsoft Office 2003, Explorer 6, and
Outlook Express, and Comcast High Speed Cable Internet.

1. How to stay connected to the Internet?

I used to be always connected to the Internet - Comcast Cable, but now
I have to wait until I am connected. I did not change anything.
Comcast Phone Help said this is a problem with Outlook Express
Click to expand...

Cable broadband is an always-on connection. The symptom is elsewhere
caused.
2. When I attempt to receive my E-mail, it states that I have 35 to receive.

When I click on receive all -- I receive only 14 of the 35 E-mails,
then it stops and gives an error message. Each time I attempt to
receive my e-mail, I get the identical results.
Click to expand...

Is it a secret error message and why you can't share?
 
Ray10X10 said:
Two (2) Questions

I am running Windows XP2, Microsoft Office 2003, Explorer 6, and Outlook
Express,
and Comcast High Speed Cable Internet.
Click to expand...

For the future, it's either XP Home, XP Professional or XP Media
Center Edition. Service Pack (SP) 1, 1A, 2 or 3. x86 or x64.
1. How to stay connected to the Internet?

I used to be always connected to the Internet - Comcast Cable,
but now I have to wait until I am connected.
I did not change anything.
Comcast Phone Help said this is a problem with Outlook Express

2. When I attempt to receive my E-mail, it states that I have 35 to receive.

When I click on receive all -- I receive only 14 of the 35 E-mails,
then it stops and gives an error message.
Click to expand...

What exactly is the error message?
Each time I attempt to receive my e-mail, I get the identical results.

Your help will be greatly appreciated by this novice user.
Thank You
Click to expand...

Make sure you have installed all your Microsoft updates installed.
 
Error Message: An unknown error has occurred. Account 'POP3'
Server. 'MAIL COMCAST.NET' Protocol 'POP3', Port 110, Secure (SSL)
No. Error Number. 0x800C0133

I hope this helps.
Thank You,
 
Ray10X10 said:
Error Message: An unknown error has occurred. Account 'POP3'
Server. 'MAIL COMCAST.NET' Protocol 'POP3', Port 110, Secure (SSL)
No. Error Number. 0x800C0133

I hope this helps.
Thank You,
Click to expand...

Hello Ray:

Now take the "Error Number" you received (0x800C0133) and submit that
to a Google search.
 
I am running MS Windows XP Home Edition, SP-3, X86, System 32,

My computer is updated automatically by Microsoft and McAfee.

Thank you for your willingness to help me.
 
Ray10X10 said:
Error Message: An unknown error has occurred. Account 'POP3'
Server. 'MAIL COMCAST.NET' Protocol 'POP3', Port 110, Secure (SSL)
No. Error Number. 0x800C0133
Click to expand...

"MAIL COMCAST.NET" is not a valid hostname. Look again. Guess what you
omitted. Hint: There are no spaces in hostnames.
 
Ray10X10 said:
Two (2) Questions

I am running Windows XP2, Microsoft Office 2003, Explorer 6, and Outlook
Express,
and Comcast High Speed Cable Internet.

1. How to stay connected to the Internet?

I used to be always connected to the Internet - Comcast Cable,
but now I have to wait until I am connected.
I did not change anything.
Comcast Phone Help said this is a problem with Outlook Express
Click to expand...

Click Tools, Options, the Connection tab, and try checking the first
item. Also look at the IE settings.
2. When I attempt to receive my E-mail, it states that I have 35 to receive.

When I click on receive all -- I receive only 14 of the 35 E-mails,
then it stops and gives an error message.
Each time I attempt to receive my e-mail, I get the identical results.

Your help will be greatly appreciated by this novice user.
Thank You
Click to expand...

The 15th email seems to be broken. Use Webmail through the Comcast
homepage to read, then delete the 14th through 16th emails, to make sure
you delete the damaged one. The others should then download correctly.
 
Thank You So Much . . . Elmo,

.. . . for your helpful instructions.

I am a novice on computers.
I did not know that I could read my E-mail on Comcast.net Home Page.

After I read my E-mail on Comcast, will those E-mails also appear on Outlook
Express, when I get it repaired and working again?

Again, thank you, for helping me.
 
Thank You for your willingness to help me.

I am aware that Comcast High Speed Fiber Optics Broadband Cable is always
connected.

My cable connection had always been connected.

I have not changed anything on my computer.

Now, Comcast must wait until it is connected.
I have phoned Comcast and they said that there was nothing wrong with their
equipment.

A question about the Local Area Network (LAN) Settings?
Should I only click on the LAN setting button, or
Should I check the box for a proxy server?

I really appreciate your willingness to help me.
Most of the computer language is like a foreign language to me.

That is why I need your help.

Thank You,
 
Ray10X10 said:
Thank You So Much . . . Elmo,

. . . for your helpful instructions.

I am a novice on computers.
I did not know that I could read my E-mail on Comcast.net Home Page.

After I read my E-mail on Comcast, will those E-mails also appear on Outlook
Express, when I get it repaired and working again?

Again, thank you, for helping me.
Click to expand...

They will be available on the server till you delete them from the web
interface, or till you use OE. OE's default setting is to remove them
from the server.
 
They will be available on the server till you delete them from the web
interface, or till you use OE. OE's default setting is to remove them
from the server.
Click to expand...


Not to disagree, but I wanted to make a slight clarification to that
last sentence and a half.

OE, and almost every other e-mail client, by default, removes messages
from the server when you get them. *However* OE, and almost every
other e-mail client, gives you the choice of leaving them there. So
it's best to check to see how it's set.

I have my the e-mail client on my desktop computer set to remove
messages it gets, but that on my laptop set to leave them on the
server. I use my laptop to read e-mail while traveling, but I also
want to get them again on my desktop when I return home, so I can look
at them carefully, save what I want, etc.
 
Not to disagree, but I wanted to make a slight clarification to that
last sentence and a half.

OE, and almost every other e-mail client, by default, removes messages
from the server when you get them. *However* OE, and almost every
other e-mail client, gives you the choice of leaving them there. So
it's best to check to see how it's set.

I have my the e-mail client on my desktop computer set to remove
messages it gets, but that on my laptop set to leave them on the
server. I use my laptop to read e-mail while traveling, but I also
want to get them again on my desktop when I return home, so I can look
at them carefully, save what I want, etc.
Click to expand...

Yes, I agree.. and I have set up a couple of laptops the same way.
Actually, I also have them set so, if you delete from the laptop, it's
deleted from the server. "Remove from the server when deleted from
Deleted Items" in OE. "Leave messages on server"-"Until I delete them"
in Thunderbird. Anything you leave on the laptop, will be left till
downloaded to the Desktop machines.
 
Yes, I agree.. and I have set up a couple of laptops the same way.
Actually, I also have them set so, if you delete from the laptop, it's
deleted from the server. "Remove from the server when deleted from
Deleted Items" in OE. "Leave messages on server"-"Until I delete them"
in Thunderbird. Anything you leave on the laptop, will be left till
downloaded to the Desktop machines.
Click to expand...


Yes, I was sure you knew that and didn't expect you to disagree. My
clarification was for Ray10X10.
 
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