Have you tried a new profile from Control Panel->Mail Icon? Did Outlook
ever work? If yes, what did you change just before it stopped working?
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Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, ak20 asked:
| when i click on outlook its general tap appears with the message
| "outlook is unable to open this file"