How to Restore Active Desktop?

  • Thread starter Thread starter John
  • Start date Start date
J

John

Hi,

My computer with Windows XP froze and when I restarted it, I can not get the
White Desktop screen to go away. This had happened to me before, but I could
always restore the Desktop, by clicking on the relevant button on the white
screen. All my icons are in place. This is the message I get:

An error has occerred in the script on this page

Line 65
Char 1
Code 0

Any advice?

John
 
John said:
Hi,

My computer with Windows XP froze and when I restarted it, I can not get the
White Desktop screen to go away. This had happened to me before, but I could
always restore the Desktop, by clicking on the relevant button on the white
screen. All my icons are in place. This is the message I get:

An error has occerred in the script on this page

Line 65
Char 1
Code 0

Any advice?

John
Click to expand...

If you are sure 100% your machine is clean skip these steps and go ahead to
the right click and the registry fix!

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.

-Right click on Desktop >>"Arrange Icons by" and make sure Lock Web
items is unchecked.


Active Desktop - Enable or Disable
http://www.kellys-korner-xp.com/xp_tweaks.htm

http://www.kellys-korner-xp.com/regs_edits/wallpaperenable.reg

HTH,
nass
 
Dear Nass,

This is the URL of the problem:

file:///C:/Documents%20and%20Settings/Administrator/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt

I have the latest version of Trent Micro, so I don't think I have a virus.

I am restarting the computer now, to see if anything has changed.

Could a file be corrupted at that URL?

Thank you for your help.

John
nass said:
John said:
Hi,

My computer with Windows XP froze and when I restarted it, I can not get the
White Desktop screen to go away. This had happened to me before, but I could
always restore the Desktop, by clicking on the relevant button on the white
screen. All my icons are in place. This is the message I get:

An error has occerred in the script on this page

Line 65
Char 1
Code 0

Any advice?

John
Click to expand...

If you are sure 100% your machine is clean skip these steps and go ahead to
the right click and the registry fix!

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.

-Right click on Desktop >>"Arrange Icons by" and make sure Lock Web
items is unchecked.


Active Desktop - Enable or Disable
http://www.kellys-korner-xp.com/xp_tweaks.htm

http://www.kellys-korner-xp.com/regs_edits/wallpaperenable.reg

HTH,
nass
Click to expand...
 
John said:
Dear Nass,

This is the URL of the problem:

file:///C:/Documents%20and%20Settings/Administrator/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt

I have the latest version of Trent Micro, so I don't think I have a virus.

I am restarting the computer now, to see if anything has changed.

Could a file be corrupted at that URL?

Thank you for your help.

John
Click to expand...

Now that make sense!
Internet script error when you start your computer
http://support.microsoft.com/kb/301701
Read this scenario here:
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t92043.html

Noe the above link as example do't follow instructions been given to the
user, if you wish post your hijackthis log there.
HTH,
nass
 
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