How to reply to an email in a public folder, using a general email address

  • Thread starter Thread starter Charles
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C

Charles

Hi,

I'm working on a support desk which handles incoming
enquiries via a public inbox which can be viewed by the
whole support team. What I want to be able to do is
reply to these messages using a different email address
to normal (ie. changing the from address). This is very
easy in Outlook Express but I'm not sure how to do this
in Outlook 2000.

Thanks
 
Charles said:
Hi,

I'm working on a support desk which handles incoming
enquiries via a public inbox which can be viewed by the
whole support team. What I want to be able to do is
reply to these messages using a different email address
to normal (ie. changing the from address). This is very
easy in Outlook Express but I'm not sure how to do this
in Outlook 2000.

Thanks
Click to expand...

Hello Charles,

in Outlook 2002 i think it is not possible, maybe with different Profiles.
In Outlook 2002 you can select different email accounts. I think you have to
upgrate to OL2002.
 
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