How to replace W2K Pro CD retail purchase?

  • Thread starter Thread starter Blithe
  • Start date Start date
B

Blithe

Re: ver#: 5.00.2195 - Service Pack 4

I am the original buyer of W2K Pro and I need to replace the CD. I have the
original product key but no longer have any receipt for proof of purchase or
memory who made the sale.

The Microsoft support page offers email or phone contact for the purpose but
not without (1) first clicking agreeing to endless legal small print and (2)
certifying how you are going to pay for just making the inquiry.

Those are totally unacceptable 'support' options.

If anyone had solved a similar need &/or knows how I can solve this
Microsoft support enigma variation - please advise.

Thanks - Blithe
 
Since Win2K reached it's end of lifecycle quite some time ago, it is no
longer supported, meaning you can't get a cd from MS.

| Re: ver#: 5.00.2195 - Service Pack 4
|
| I am the original buyer of W2K Pro and I need to replace the CD. I have
the
| original product key but no longer have any receipt for proof of purchase
or
| memory who made the sale.
|
| The Microsoft support page offers email or phone contact for the purpose
but
| not without (1) first clicking agreeing to endless legal small print and
(2)
| certifying how you are going to pay for just making the inquiry.
|
| Those are totally unacceptable 'support' options.
|
| If anyone had solved a similar need &/or knows how I can solve this
| Microsoft support enigma variation - please advise.
|
| Thanks - Blithe
|
|
 
I am answering my own question because I did find an alternate MS customer
service link that took my order for a replacement W2K Pro CD --- at:

http://support.microsoft.com/default.aspx?scid=gp;[ln];csshome

I did need the specific product number as a prerequisite which, fortunately,
I remembered is posted on the General Tab of Properties that's accessible
when you right click the My Computer icon.
 
It appears, Tom, that either the last rites for W2k were not performed &/or
that W2K has risen, and/or (the most likely) the Microsoft Support Team and
MVPs are out of the MS corporate loop and are in a state of misinformation.
Thanks anyway.

Blithe
 
Also, depending on their agreement with Microsoft, manufacturers (OEM)
can actually get Windows 2000 licenses until something like 2009. But
most won't tell you that...

John
 
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