I have a laptop that will not boot. It hits the XP boot screen, crashesand
then reboots. Can I reinstall XP Pro and have it repair the files without
loosing my data? I need to get into the HD long enough to back it up and
reformat.
You may have to "physically" mode the laptop's hard drive to a
different PC in order to "backup" your files first.
Repair XP ire-installs are never "safe" and never "guarrantied" to not
"erase" files. Also, you have a laptop so unless otherwise noted in
your "laptop" manuals, you never get a full XP install CD.
Manufacturers tend to only deliver a "recovery" method of XP with
laptops. This meets the "minumum" requirements for XP (provide method
of reinstalling XP.) However, recovery CDs are usually a disk drive
"image" at the time the unit left the factory and one step these CDs
do is "erase" the old "partitions" from the hard drive (inless the
recovery method is a recovery partition.)