how to remove w32.spybot.worm

  • Thread starter Thread starter the niner nation
  • Start date Start date
T

the niner nation

Hi..i am running norton 2003 and it wont delete or quarantine this virus,
win32.spybot.worm just says its detected. can anyone please reccomend how
to remove it??
thanks in advance!
 
the said:
Hi..i am running norton 2003 and it wont delete or quarantine this virus,
win32.spybot.worm just says its detected. can anyone please reccomend how
to remove it??
Click to expand...

well, realistically, if nav can detect it then it should be able to do
more - at the very least quarantine it... so the question i would ask
is why doesn't it... perhaps you can provide more diagnostic
information... where on your computer was it detected? did you try
restarting in safe mode and scanning?
 
the said:
Hi..i am running norton 2003 and it wont delete or quarantine this
virus, win32.spybot.worm just says its detected. can anyone please
reccomend how to remove it??
thanks in advance!
Click to expand...

If you are running WinME then you need to turn off System Restore. Go to
Start >> Help and look for it. Reboot, run the scan and turn System Restore
when clean.
 
I just had the same problem and first tried to remove the files using
Norton. .Didn't work. I then tried editing the registry but the
registry wasn't acsessable.
I then switched to Safe Mode and looked for the information to change
in the registry but couldn't find it.
Then also in Safe Mode I had no problem deleting the files that Norton
couldn't delete under Normal operation.

The files causing the problem were;
C:\WINDOWS\system32\svshost.exe is infected with Backdoor.SDBot.Gen
C:\WINDOWS\system32\zonealarm.exe is infected with W32.Spybot.Worm

They recommend to disable the System Restore to prevent the system to
be restored with the virus if they are in the registry.
In my case they weren't .

I have scanned the computer with the latest Norton Anti Virus
information and also remotely controlled by the Norton site and found
no problems.

Hope it helps

Vlad
 
As has been detected you know where to find it on your drive. Bootup using
safe mode and DOS. This way Windows will not activate the file which is why
you are not able to delete it. One you located the file in DOS you can
delete it with the DOS command DEL name_of_file
 
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