How to remove CA Internet Security

  • Thread starter Thread starter micky
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micky

While I was borrowing my friend's netbook, his free year with CA
Internet Security expeired, and he almost never uses the netbook and
wants to replace CA with something cheaper.

But I can't fully uninstall CA. He's running XP-SP3, on an Acer
Aspiron netbook.

I think the first time I tried to uninstal, I saw it deleting things,
but now it quickly ends the way it ended then:
"The Setup Program was unable to generate the install command
for the CA Website Inspector. (9025) Please contact Technical
Support for Assiistance

Click Help for more information"

Clicking help took me to a CA webpage within my own harddrive

It said to got to msconfig and disable all the startup programs and
restart, and I did that. (It seems that ctfmon has reinstalled
itself, but it's grey and I didn't try to uninstall it again.)

The message is about an install command, even though I'm uninstalling,
but in the left column is a list of maybe 5 other error messages,
maybe 2 for install and 3 for uninstall, and every one of them has the
same cure: uncheck all the programs in start-up programs.

It still ends with the same message as above.

Thanks for any suggestions.
 
From: "micky said:
While I was borrowing my friend's netbook, his free year with CA
Internet Security expeired, and he almost never uses the netbook and
wants to replace CA with something cheaper.

But I can't fully uninstall CA. He's running XP-SP3, on an Acer
Aspiron netbook.

I think the first time I tried to uninstal, I saw it deleting things,
but now it quickly ends the way it ended then:
"The Setup Program was unable to generate the install command
for the CA Website Inspector. (9025) Please contact Technical
Support for Assiistance

Click Help for more information"

Clicking help took me to a CA webpage within my own harddrive

It said to got to msconfig and disable all the startup programs and
restart, and I did that. (It seems that ctfmon has reinstalled
itself, but it's grey and I didn't try to uninstall it again.)

The message is about an install command, even though I'm uninstalling,
but in the left column is a list of maybe 5 other error messages,
maybe 2 for install and 3 for uninstall, and every one of them has the
same cure: uncheck all the programs in start-up programs.

It still ends with the same message as above.

Thanks for any suggestions.
Click to expand...

Use the CA Security Suite unintaller
http://cainternetsecurity.net/KB/KD.aspx?KDId=1056
 
Use the CA Security Suite unintaller
http://cainternetsecurity.net/KB/KD.aspx?KDId=1056
Click to expand...

That worked great, David. Thanks.

AVG would not install until after CA was removed.

I noticed this at the night before I took it on a one-week trip,....
that turned into a two week trip when I blew the head gasket on my
car's engine. I had borrowed the computer for tourist info, but I
used it mostly to shop for a "new" car, etc. It was great to have**,
but I had no antivirus for two weeks.

I ran a full scan after AVG was installed, and it says no viruses, so
I dodged a bullet, it seems.


** I brought my own full-size keyboard and mouse. You know, if I
hadn't had a computer, when I needed to buy a car, the right move
would have been to buy one then and there. Also to get a cell phone
if I didn't have one. I made most of my calls when I was in the
motel, but people on Craig's list called me back any old time.
 
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