How to remove an offline printer

  • Thread starter Thread starter TJ
  • Start date Start date
T

TJ

I had a printer that quit working that I had to replace. I can't remove the
printer from my printers folder. I am logged on as administrator but I get
an error message 0x00000057. I am at a loss as to how to get rid of it. Any
suggestions are welcomed.

TJH
 
TJ said:
I had a printer that quit working that I had to replace. I can't remove the
printer from my printers folder. I am logged on as administrator but I get
an error message 0x00000057. I am at a loss as to how to get rid of it. Any
suggestions are welcomed.

TJH
Click to expand...

TJ
If you open the print queue for that printer are there any jobs waiting to
print? If there are you will need to cancel them before you will be able to
remove the printer.
Tony
MS MVP Printing/Imaging
 
Thanks for the suggestion but there are no print jobs in the queue. I had no
problems removing on the networked Windows XP SP2 but can't remove them
Vista.
 
Try this:

Control Panel (Classic view) > Printers > Menu > File > Run as Administrator >
Server Properties > Drivers tab, highlight the printer and press the Remove
button.


I Bleed Blue and Gold
GO BEARS!
 
i am having the same problem, however i show documents waiting to print, but
i can't remove them. can't get rid of the drivers as they are in use.
totally unreponsive, also can't reinstall the printer. LOVE THAT VISTA
help plz.
 
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