A
Allen Watson
I've been having a problem with a Dell laptop running Vista; the wireless
won't connect. After two hours online with Dell support, they advised me to
"reinstall Vista."
How do I do that without entirely wiping the contents of my hard drive?
Clean install wipes everything, and when I try to use Update, it becomes
disabled, telling me it can't install an older version over a newer one
(I've updated since purchasing the computer, so the Installer DVD has the
older version). The only other option I can see is "Custom," and that says
that it will not preserve my files and applications.
Isn't there some way to perform a reinstall without having to wipe the hard
drive? (There is on Mac OS X, my other computer is a Macbook.)
won't connect. After two hours online with Dell support, they advised me to
"reinstall Vista."
How do I do that without entirely wiping the contents of my hard drive?
Clean install wipes everything, and when I try to use Update, it becomes
disabled, telling me it can't install an older version over a newer one
(I've updated since purchasing the computer, so the Installer DVD has the
older version). The only other option I can see is "Custom," and that says
that it will not preserve my files and applications.
Isn't there some way to perform a reinstall without having to wipe the hard
drive? (There is on Mac OS X, my other computer is a Macbook.)