How to record time spent reading and writing e-mails?

  • Thread starter Thread starter Daniel Burd
  • Start date Start date
D

Daniel Burd

Dear Friends,
I need to track how much time an outlook user spend reading and writing
e-mails every day.
Which events should be useful?
Is there an example?
Kind Regards,
Daniel
 
First of all, you would need to use Physic Library 3.4 for Outlook 2003 or
higher.
Sarcasm aside, there is no easy way to calculate that time - how do you know
that when a message is selected (Explorer.SelectionChange event) and shown
in the preview panel (mailItem.Read), the user actually start reading it?
What if he/she goes off for a 2 hours lunch while the message is still being
displayed?
Even if a message is explicilty opened (Inspectors.NewInspector) and then
closed (Inspector.Close), therei s no guarantee that the whole time was
spent reading/writing, and not looking out the window or talking about
football with the next cubicle neighbor?
--
Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool
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