How to qualify a program?

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Guest

After intial problems Windows Defender works now quite well, however, Defnder
keeps
"complaining" about programs not being qualified. The message says:
Windows
Defender Real-Time Protection agent has detected spyware or other
potentially unwanted software.
For more information please see the following:
http://www.microsoft.com
Scan ID: {2B8101BA-DEEA-4C8D-B039-67FCEDFE5601}
User: RDOERNER\Robert Doerner
Name: Unknown
ID:
Severity ID:
Category ID:
Path Found: file:C:\Dokumente und Einstellungen\Robert
Doerner\Startmenü\Programme\Autostart\rapidkey.lnk;file:C:\Programme\RapidKey\RapidKey.exe;startup:C:\Dokumente
und Einstellungen\Robert
Doerner\Startmenü\Programme\Autostart\rapidkey.lnk
Alert Type: Unknown
Detection Type:

I want to use this program and others but how can I get them qualified?

Regards,

Robert from Munich, Germany
 
Hello Robert,

Wenn Sie erhalten einige Zeit... Blick hier

Microsoft Windows AntiSpyware (Beta): Resources for Software Vendors
http://www.microsoft.com/athome/security/spyware/software/isv/default.mspx

Windows AntiSpyware (Beta): Analysis approach and
categorieshttp://www.microsoft.com/athome/security/spyware/software/isv/analysis.mspx

Contact Microsoft about vendor disputes and false positives
http://www.microsoft.com/athome/security/spyware/software/isv/forms.mspx

Spyware solutions: Technology and leadership
Microsoft's strategy for addressing spyware and other potentially unwanted
software
http://www.microsoft.com/athome/security/spyware/strategy.mspx

Zugunsten der Gemeinschaft, die diesen Pfosten liest, veranschlagen Sie
bitte das pºst. Ich hoffe, daß dieser Pfosten nützlich ist. Informieren Sie
uns, wie es ºut funktioniert.

??ç?l --
 
Wenn Sie erhalten einige Zeit... Blick hier
Microsoft Windows AntiSpyware (Beta): Resources for Software Vendors
http://www.microsoft.com/athome/security/spyware/software/isv/default.mspx
Windows AntiSpyware (Beta): Analysis approach and
categorieshttp://www.microsoft.com/athome/security/spyware/software/isv/analysis.mspx
Contact Microsoft about vendor disputes and false positives
http://www.microsoft.com/athome/security/spyware/software/isv/forms.mspx
Spyware solutions: Technology and leadership
Microsoft's strategy for addressing spyware and other potentially unwanted
software
Click to expand...

Thank you, these are all interesting links but it doesn't help me ... :-(
What I would like to do is tell Defender that the program or programs in
question are benign and that they should be accepted by Defender as OK on my
computer rather than telling me that they are not "qualified" ... ... Is
there a way to do that?

Regards,

Robert
 
Hi Robby,

I think you may have to work at excluding it from the scan, as an interim
measure. Tools, general settings, scroll down to advance settings, and hit
the add button.
 
I think you may have to work at excluding it from the scan, as an interim
measure. Tools, general settings, scroll down to advance settings, and hit
the add button.
Click to expand...

Thanks for your patience but I can't find/see anywhere "advance settings"
.... :-(
I have version 1.1.1347.0 and engine version 1.1.1481.0 and in checking just
a minute ago for updates there were none ... What now?

Robby
 
Tools->Options-> scroll down the page to Advanced options and fill the box.

Thanks, found it! I just had the upper frame in front of my eyes and
overlooked the scroll ... :-)

I added one program now and will see what happens - may be that did the
trick .. Will report results in next days ...

Best regards,

Robby
 
Robby10 said:
Thanks, found it! I just had the upper frame in front of my eyes and
overlooked the scroll ... :-)

I added one program now and will see what happens - may be that did the
trick .. Will report results in next days ...
Click to expand...

Entry of programs here results in Defender balloon messages after start-up
.... I think I just have to live with the warning entries as this way I don't
have to do anything ...

Regards,

Robby
 
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