Q. Why can't I see the Global Address List?
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A. You must be a MAPI client to view the Global Address List. If you are
configured as a MAPI client, but still can't see the list:
* Open Outlook.
* Click Tools - Services.
* Click the Add button.
* Select Outlook Address Book (Outlook 2000) or Personal Address Book
(Outlook 98) and click OK.
* Click OK again.
* Close Outlook and then log back in. You should be able to see the Global
Address List now.