How to get rid of Isaas.exe ? - need help

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123

My friend's computer get Isaas.exe and "shut down the computer in 60 second"

How to fix it ?

Many thx for your advise
 
Well,may be your friend's computer is infected by one of the most dangerous
worms like Sasser,Sober,Netsky,M blaster....
The most important here is Windows Update

1. Install and enable firewall

2. Visit Windows Updates

http://windowsupdate.microsoft.com
or Start -> Windows Update

3. Download all updates (critical) with Express install

4. Scan the computer with Microsoft Windows Malicious removal tool (the
newest ver is October )

http://www.microsoft.com/malwareremove

5. Install a good antivirus software.Update it
Probably trial of
Panda Titanium 2005
http://www.pandasoftware.com/microsoft

Install the antivirus from Safe Mode to prevent it form being infected from
the virus

| How to boot your computer in Safe Mode |

Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

(If you are XP user ,find more about Safe Mode
in Help and Support Center ; Start-Help and Suport)

Scan with :
@ SpyBot Search and Destroy
http://www.safer-networking.org/microsoft.en.html


@ Ad-Aware SE Personal
http://www.lavasoftusa.com/software/adaware

Updated !!!

At the end,when scanning with the AV is finished

DO NOT restart ,if you/your friend have Win XP or ME


Because of the fact malware is a program,
System Restore also stores all malware tracks and when restarting,it can
replicate some infected system stuff and the malware will be back !!!
So you need to delete all the restore points before restarting :
Check Turn off system restore.Click OK


For better performance ,it is advisable to check your hard drives for errors
Open My computer .
Then right click on the hard drive you want to check -> Properties -> Tools
In the error-checking area ,click "Check now" to start the process.

again Right click on My computer->Properties->System Restore
Uncheck Turn off system restore ,so you'll have your Restore function ON.


!!! Note that Windows updates are only for legal Microsoft customers with
genuie Windowses !!!


Good luck !

--- Useful pages ---

http://www.microsoft.com/athome/security/downloads/default.mspx
different kinds of free or trial security software.

http://www.pandasoftware.com/about/resp_social/children_internet
Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
software
Panda Platininum Internet Security 2005 awarded with many prizes

http://www.pandasoftware.com/protected/tips.htm
useful tips for protecting computers

http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm
Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

http://housecall.trendmicro.com
Trend-Micro free online scanner HouseCall where you can scan for
Viruses and Spywares and clean them. CWShredder is also available here

http://www.kaspersky.com/virusscanner
Kaspersky free online scanner
and checker for suspicious files.If you have issues with suspicious
file,here is the right place!

http://www.f-prot.com/virusinfo/submission_form.html
Send F-prot AV suspicious files for fast analyze and and it is all for FREE

http://www.microsoft.com/malwareremove
Microsoft Windows Malware Removal Tool

http://www.microsoft.com/windowsxp/using/security/expert/russel_infectedpc.mspx
Microsoft MVP Charlie Russel's article about Dealing with malware
Really good and detailed

http://support.microsoft.com
Free Microsoft support and suggestions (for genuie clients)



Now ,when you have cleaned your computer,you need to think about your
security!
Microsoft
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an antivirus software
4.Use antispyware software

Goto http://www.microsoft.com/athome/security and learn more
Check the Security Essentials for your OS and also have a look at all
sections!




Panda_man
" Let's beat malware black and blue"
" No new epidemic of all kind of malware -> Panda TruPrevent"
 
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