How to get rid of hard to eliminate virus

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G

Guest

I think I have a stubborn virus that I can't get rid of. When I try to open certain specific internet pages I get the error message that explorer has encountered a problem and must shut down, do I want to send and error report. I can access these same pages from another computer but I always get this error message from my computer. I have Mcafee antivirus and I have run a scan from Trendmicro Housecall which eliminated many viruses but didn't correct this problem. I also have Spyhunter which has eliminated alot of malware. Any ideas?
 
John;
If you had a lot of viruses and eliminated them, it is possible the
damage is still there just like after a tornado is gone.

Check for damaged and missing system files:
Start/Run
Type "sfc /scannow" ENTER
Have Windows XP CD available.

To help prevent this in the future:
http://www3.telus.net/dandemar/Security.htm

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


John M said:
I think I have a stubborn virus that I can't get rid of. When I try
Click to expand...
to open certain specific internet pages I get the error message that
explorer has encountered a problem and must shut down, do I want to
send and error report. I can access these same pages from another
computer but I always get this error message from my computer. I have
Mcafee antivirus and I have run a scan from Trendmicro Housecall which
eliminated many viruses but didn't correct this problem. I also have
Spyhunter which has eliminated alot of malware. Any ideas?
 
John said:
I think I have a stubborn virus that I can't get rid of. When I try
to open certain specific internet pages I get the error message that
explorer has encountered a problem and must shut down, do I want to
send and error report. I can access these same pages from another
computer but I always get this error message from my computer. I
have Mcafee antivirus and I have run a scan from Trendmicro Housecall
which eliminated many viruses but didn't correct this problem. I
also have Spyhunter which has eliminated alot of malware. Any ideas?
Click to expand...

After following Mr. Jones' sage advice, I'd also suggest downloading and
running RegCleaner from:
http://freeware4u.com/modules/mydownloads/singlefile.php?lid=49
HTH,
okg
 
John said:
I think I have a stubborn virus that I can't get rid of. When I try to open certain specific internet pages I get the error message that explorer has encountered a problem and must shut down, do I want to send and error report. I can access these same pages from another computer but I always get this error message from my computer. I have Mcafee antivirus and I have run a scan from Trendmicro Housecall which eliminated many viruses but didn't correct this problem. I also have Spyhunter which has eliminated alot of malware. Any ideas?
Click to expand...

You might think of doing a clean install. This is a 100% guarantee
solution. In less than 1 hour you have a clean lean machine. And how
much time have you wasted already? :-)
 
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