how to get contacts from Word to outlook

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

In Word, when I am on an address a smart button appears and when I click on
it there is a dropdown menu which has "add contact" whenever I click on it I
get an error message that says "Word cannot open Outlook or has encountered
difficulties". I already had Outlook open on my computer so I don't know
where the problem lies.
 
mythompsonhandful said:
In Word, when I am on an address a smart button appears and when I
click on it there is a dropdown menu which has "add contact" whenever
I click on it I get an error message that says "Word cannot open
Outlook or has encountered difficulties". I already had Outlook open
on my computer so I don't know where the problem lies.
Click to expand...

Do the versions of Word and Outlook match?
 
mythompsonhandful said:
yes they are both part of microsoft office. Word 2003 and outlook 2003
Click to expand...

In Outlook, click Tools>E-mail Accounts>View or change existing directories
or address books>Next. What do you see?
 
I see incoming.verizon.net and pop3 as type

Brian Tillman said:
In Outlook, click Tools>E-mail Accounts>View or change existing directories
or address books>Next. What do you see?
Click to expand...
 
You did not follow the directions - the OP was asking for your address book settings, not your mail settings.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mythompsonhandful asked:

| I see incoming.verizon.net and pop3 as type
|
| "Brian Tillman" wrote:
|
|| mythompsonhandful <[email protected]>
|| wrote:
||
||| yes they are both part of microsoft office. Word 2003 and outlook
||| 2003
||
|| In Outlook, click Tools>E-mail Accounts>View or change existing
|| directories or address books>Next. What do you see?
|| --
|| Brian Tillman
 
mythompsonhandful said:
I see incoming.verizon.net and pop3 as type
Click to expand...

Proof you didn't do what I told you to do. Go back and reread what I wrote.
You're viewing existing e-mail accounts, not directories or address books.
You didn't change the radio button like I told you to do.
 
mythompsonhandful said:
sorry. when I open view directories I see Outlook address book
Click to expand...

If this were happening to me, I'd remove the Outlook Address Book service
(select it and click Remove), stop and resart Outlook, then add it in again
(Tools>E-mail Accounts>Add a new directory or address book>Next>Additional
Address Books>Outlook Address Book), stopping and restarting Outlook once
again afterward, then try what you were originally trying in Word.
 
Tried it. Didn't work. But thanks. I've been told that it probably has
something to do with my security settings and virus protection and I could
work around it if I wanted to risk it. That's all I'm going to bother with it
for now.
 
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