How to dial the extension number automatically?

  • Thread starter Thread starter James
  • Start date Start date
J

James

I have Outlook 2000,Internet Mail Only mode.I want Outlook to automatically
dial my contact's number and the extension number,anyone know how to enter
the extension number in the phone number box?
thanks in advance.
 
Not an Outlook question. Outlook uses the Windows dialer. Consult an OS
group about how to create and use dialing rules. Better yet, search the
Internet. This information is widely available.
 
Thank you,Russ.But I think,regardless of the dialing rules,the way must be
pre-defined to enter the extension number in the phone number box on the
Outlook contact form, e.g. a letter "w" for an outside line,a comma "," for
a pause,and what for the extension number?


Russ Valentine said:
Not an Outlook question. Outlook uses the Windows dialer. Consult an OS
group about how to create and use dialing rules. Better yet, search the
Internet. This information is widely available.

--
Russ Valentine
[MVP-Outlook]
James said:
I have Outlook 2000,Internet Mail Only mode.I want Outlook to automatically
dial my contact's number and the extension number,anyone know how to enter
the extension number in the phone number box?
thanks in advance.
Click to expand...
Click to expand...
 
James said:
Thank you,Russ.But I think,regardless of the dialing rules,the way
must be pre-defined to enter the extension number in the phone number
box on the Outlook contact form, e.g. a letter "w" for an outside
line,a comma "," for a pause,and what for the extension number?
Click to expand...

You can define an extension any way you please in the phone number field of
the COntact form. The problem is that the Windows dialer has no provision
for controlling a voice modem, so adding modem commands to the phone number
is pointless. The Windows dialer expects another modem to answer.
 
Thank you,Brian.But what am I gonna do now?

Brian Tillman said:
You can define an extension any way you please in the phone number field of
the COntact form. The problem is that the Windows dialer has no provision
for controlling a voice modem, so adding modem commands to the phone number
is pointless. The Windows dialer expects another modem to answer.
Click to expand...
 
James said:
Thank you,Brian.But what am I gonna do now?
Click to expand...

Use software other than Outlook for placing the call. If you have a
voice-capable modem, ask the vendor what they suggest.
 
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