How to delete a dupe archive folder

[SSI]

Windows XP Pro with all the updates and Office 2003....

we are having a situation where an staff member has 2 Archive Folders. One
of them seems to be useless and we would like to delete it however we have
been unable. .

Trying to close or delete we get the error:
"Microsoft Office Outlook: The set of folders could not be opened."
There is a Help >> button. Clicking on it it says:
"This error usually appears if the OST or PST file you are using is:
- Unavailable
- Protected with file permissions
- On a share on a server and the network is down
- Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity. More information about this error message online."

Have tried to run the scanost.exe and scanpst.exe with no luck

Right clicking on the folder we get the error:
"Microsoft Office Outlook: The operation failed. An object could not be
found."

How can we delete this? Thanks for any help.

 

[Oliver Vukovics]

Hi SSI,

have a look on this sites:

Public Fix Profile is a Microsoft Outlook Freeware Addon to support the
delation of duplicate Personal Folders in Outlook:
http://www.publicshareware.com/outlook-public-fix-profile.html

Delete "Ghost" PSTs by Editing the Registry
http://www.outlook-tips.net/howto/ghosts.htm

or create a new Outlook profile:

How to create a new e-mail profile in Outlook 2003?:
http://support.microsoft.com/?kbid=829918

 

[SSI]

Thanks for the suggestions. No luck yet I guess what we need to do is create
a new profile and hope that it will solve the problem. This folder is real
stubborn!
I appreciate the help.