B
Barmaley
Can someone point me in right direction
I want on Click of a button to open appropriate ticket in Remedy
Only way, That I can think of right now, is to create a Remedy shortcut and
then execute it.
Shortcut is a simple text file with "ARTask" extention. Sample follows:
~~~~~~~~~~~~~~~~~~~~~~~~~~
[Shortcut]
Name = HPD:HelpDesk
Type = 0
Server = server.name
Join = 0
Ticket = HD0000000215806
~~~~~~~~~~~~~~~~~~~~~~~~~~
Is it possible to that. I think it is, but I don't know how
Thanks a lot in advance
AvP
I want on Click of a button to open appropriate ticket in Remedy
Only way, That I can think of right now, is to create a Remedy shortcut and
then execute it.
Shortcut is a simple text file with "ARTask" extention. Sample follows:
~~~~~~~~~~~~~~~~~~~~~~~~~~
[Shortcut]
Name = HPD:HelpDesk
Type = 0
Server = server.name
Join = 0
Ticket = HD0000000215806
~~~~~~~~~~~~~~~~~~~~~~~~~~
Is it possible to that. I think it is, but I don't know how
Thanks a lot in advance
AvP