How to add to allow list

  • Thread starter Thread starter Guest
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Guest

How do you allow programs that defender claims to be bad when you already
know that the program is ok on your pc to the allow list? I went to tools
allow items and nothing is in there how do you add items to that list?
 
Hello Tom
Here are instructions, I used PCPOtmise as an example program, just use your
program name in its place because I don`t know the actual program you are
giving permission to.

First open the Windows Defender main panel, at the top there is a icon
(Tools), click on it then on that panel click (Options), now scroll down the
page to the (Advanced options), In the (Do not scan these files or locations)
select the Add (radio button) a small box will open click the plus sign in
front of C:/ then scroll down to program files and again click the plus sign
in front, then scroll down to Pitstop click on the plus sign again and then
click the plus sign for optimize and then scroll down to the listing that has
the product icon (PCPOptimise), Double click on it and then the (OK). Then at
the bottom click SAVE. Now you can close out of Windows Defender it is ready
for your PCPitStop Optimise to run and not to be seen as a problem. This is
the same for all programs you want to give Permission to run and not blocked
as a undesired program or software.
Hope it helps
Oxford
 
Oxford

Why do the items you enter here not show up in the Allow Items List?

Under TOOlS you click on Allow Items and nothing is listed there?

Any ideas?

Thanks

Tom
 
Hello Tom
Your first question was to do with program permissions, to which the problem
is solved I hope.
Now you ask about the allow list OK, get a virus or Trojan, spyware allow it
to stay and you can fill this list I guess. I do not have any so mine is
empty also.
Oxford
 
Oxford said:
Your first question was to do with program permissions, to which the problem
is solved I hope.
Now you ask about the allow list OK, get a virus or Trojan, spyware allow it
to stay and you can fill this list I guess. I do not have any so mine is
empty also.
Oxford
Click to expand...

I hesitate to comment because I'd hate to mislead anyone, but I think these
are two quite separate issues. Tom is concerned because when operating in RTP
mode, Defender is wrongly objecting to the behaviour of a known innocuous
program. (I have a similar issue myself - Defender objects to one of the AOL
drivers, and makes millions of pointless checkpoints as a result).
Registering this in the 'do not scan this file' list makes no difference,
because that list only comes into play when Defender runs a scan of the whole
machine (I presume).

No, somehow the program has to be inserted into the 'Allow' list - and this
I think is Tom's problem. He doesn't see how we are supposed to tell Defender
that this troublesome program is benign. (Neither do I.) The 'allow' list
exists precisely so that we can intervene in this way - but it's by no means
clear to me (or Tom) how to go about doing it.
 
I forgot to add to my last post, that one way to solve the problem is simply
to switch off RTP until such a time when it is no longer a problem, because
the boffins have fixed it!
 
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