How to access contact email addresses for a proxied user

  • Thread starter Thread starter kurt
  • Start date Start date
K

kurt

Hello,

Secretaries at our firm have proxy rights to attorneys'
contact lists. However, when sending an e-mail, they do
NOT have access to the attorney's contact list for the e-
mail addresses. The contact folder property "show this
folder as an e-mail address book" for the proxied contact
folder is not available on the secretary's PC.

Currently, the secretary has to do a lot of copying and
pasting to be able to send an e-mail from the proxied
attorney's contacts.

Any solutions?

THANKS!
Kurt
 
The process of adding another user's Contacts folder to your own address
book display is somewhat involved:

1. Start with a profile that logs directly onto the other user's mailbox,
not your own.

2. On the Properties dialog for the other user's Contacts folder, make sure
that it's set to display in the Outlook Address Book and give it a display
name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* to change the mailbox
from the other user's to your own. On the Advanced tab of the Exchange
Server service, add the other user's mailbox as a secondary mailbox.

5. Restart Outlook, and you should see the Joe's Contacts in your Outlook
Address Book as well as your own Contacts folder.
 
Yes.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Caleb,

Thanks for sending this message. I was wondering the
same myself.

Kurt
-----Original Message-----
Sue,

When you say the *same profile* do yo mean the profile
Click to expand...
of the the secretary or the attorney? Further, does this
impact the attorney in any way?
 
I mean the profile used in Step #1. The technique has no effect on the
attorney.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Caleb said:
Sue,

When you say the *same profile* do yo mean the profile of the the
Click to expand...
secretary or the attorney? Further, does this impact the attorney in any
way?
 
Sue,

I tried this - assuming that *other users" profile meant the secretary's email address. However, while I can now see the lawyer's mailbox in the folder's list, I cannot expand it and the "Lawyer's Contacts" address book does not appear. Any suggestions?

Caleb
 
Sounds like you did it backwards:

"user" = the person using Outlook for whom you want to configure this
feature = secretary
"other user" = the person whose contacts you want the "user" to see in their
address book = lawyer

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Caleb said:
Sue,

I tried this - assuming that *other users" profile meant the secretary's
Click to expand...
email address. However, while I can now see the lawyer's mailbox in the
folder's list, I cannot expand it and the "Lawyer's Contacts" address book
does not appear. Any suggestions?
 
Not at all. You're supposed to be editing profiles on the secretary's
machine. Repeat the procedure on each secretary's machine.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Caleb said:
Sue,

In Step# 4, am I supposed to use the secretary's User Name for the
Click to expand...
Lawyer's profile and then add the lawyer's name for the "additional
mailbox?"
Assuming this is what you mean, it seems that only one secretary would be
Click to expand...
able to use the lawyer's address book.
 
You need to start over and perform all the steps on the secretary's machine.
Nothing should be done to the lawyer's machine at all (and in fact, you
probably will want to reset the display name back to the original Contacts
so the lawyer doesn't freak out).

I warned you that it wasn't easy.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Caleb said:
OK...

Here is what I have done.

1. On the laywer's machine (only profile on that machine) I clicked on the
Click to expand...
properties of his "Contacts" folder and went to the Outlook Address Book
tab. I put in another name "JE's Contacts" (JE is the Lawyer) and made sure
the check box was filled to display this as an address book.
2. I went to the secretary's machine (only profile on that machine) and
Click to expand...
went to the Control Panel|Mail and changed the Exchange settings by going to
the "More Options" window and selecting the Advanced Tab. Here I added the
Lawyer's mailbox as an "Additional Mailbox"
I applied the settings and restarted Outlook.

"JE's Contacts" does not appear in the secretary's address books.

However, when I go to the mail tab, I can see JE's Mailbox folder.
Click to expand...
Unfortunately, I cannot 'expand' it.
 
I would suggest that you start by creating a new Outlook profile on the
secretary's machine, so that if you run into problems, the secretary can
still use the original profile. The mailbox for that profile (Step #1 in my
original instructions) will be the lawyer's mailbox. Later, in Step #4, you
will change the profile so that it points to the secretary's mailbox.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Caleb said:
Hi Sue,

Unformtuatley, you have lost me. There is only one profile on the
Click to expand...
secretaries machine - the secretary's profile. In step 1 how can I log into
a profile that logs directly into the lawyer's machine to change the
properties of his contact folder?
 
Sue and Caleb,

You are not kidding, this is not the easiest thing to
do. However, a collegue and I were able to accomplish
this, but for some strange reason have not been able to
reproduce the same result.

Sue, where we are getting lost is logging in for whom at
what time. I just read one of your last replies which
indicated that all steps are done on the secretary's PC.
With that in mind, in step 1, you say to log directly
onto the other user's mailbox (the attorney), but from
the secretary's PC. Do you mean an actual Windows
logon? I believe this is the case in order to accomplish
step 2 (to make sure the attorney's contact folder is set
to display in the Outlook Address Book.)

Then, the important question: Do we logout as the
attorney, and relogin as the secretary before going on to
step 4? This is where we have run into some trouble.

Also, if you could be a bit more specific about how to
edit the "same profile" (that of the attorney), ie. which
screens.

THANK YOU SUE!!
-----Original Message-----
Hi Sue,

Unformtuatley, you have lost me. There is only one
Click to expand...
profile on the secretaries machine - the secretary's
profile. In step 1 how can I log into a profile that
logs directly into the lawyer's machine to change the
properties of his contact folder?
Do I need to create a duplicate profile for the lawyer
Click to expand...
You need to start over and perform all the steps on the secretary's machine.
Nothing should be done to the lawyer's machine at all (and in fact, you
probably will want to reset the display name back to the original Contacts
so the lawyer doesn't freak out).

I warned you that it wasn't easy.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



machine) I clicked on the
properties of his "Contacts" folder and went to the Outlook Address Book
tab. I put in another name "JE's Contacts" (JE is the Lawyer) and made sure
the check box was filled to display this as an address book. on that machine) and
went to the Control Panel|Mail and changed the Exchange settings by going to
the "More Options" window and selecting the Advanced Tab. Here I added the
Lawyer's mailbox as an "Additional Mailbox" Mailbox folder.
Unfortunately, I cannot 'expand' it. the "user" to see in
their
profile meant the
secretary's the "Lawyer's Contacts" address
book folder to your own
address user's Contacts folder,
make Advanced tab of the
Exchange
Click to expand...
.
[/QUOTE]
 
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