install what?
Please provide more information.
Also, start > run
delete contents of long, skinny white box
type: eventvwr.exe
Left click "ok".
Maximize the screen.
On the left, left click on "system". On the right, look for warnings or
errors that occurred at the time Outlook prompted you to install something.
If you find a warning or error that occurred at the time you were prompted
to install ... right click on the item in the right pane. Left click
properties. Provide the source, event ID & description.
On the left, left click on "applications". On the right, look for warnings
or errors that occurred at the time Outlook prompted you to install
something.
If you find a warning or error that occurred at the time you were prompted
to install ... right click on the item in the right pane. Left click
properties. Provide the source, event ID & description.
WC