What is the exact message your daughter sees when she opens Outlook? Does
she have Outlook set as the default under Control Panel->Add/Remove
programs->Set Programs Access and Defaults?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, Ritter 197 asked:
| OK, I hear you. Now please explain this then. When I saw her double
| click on the OUTLOOK 2007 icon on her laptop it would say something
| to this effect:
|
| "This is not you default Outlook. Will you make it the default?"
|
| When she said yes, it opened up and she could see all her e-mails up
| until July 10. She could not RECEIVE and new e-mails.
|
| Why is it asking to make it Default if it is the ONLY Outlook there?
|
|
| || No it cannot, having Office 2003 installed doesnt mean Outlook 2003
|| is installed.
|| Outlook 2007 will not install if Outlook 2003 exists, its a physical
|| impossibility
||
||
|| ||| She was visiting here from Boston until yesterday and I saw both.
||| That is, MSOffice 2003 and MSOutlook 2007 on her laptop. So,
||| apparently it can happen.
|||
||| My question was to her (and she did not know the answer) WHY they
||| did not install the whole MSOffice 2007?
|||
||| |||| Outlook 2007 will not & cannot be installed if Outlook 2003 exists
|||| (I exclude dual boot & Virtual PC)
||||
|||| ||||| It is exactly as I told you before!
||||| The complete version of MSOffice Pro 2003 was installed and ONLY
||||| the Outlook 2007 was installed additionally.
|||||
||||| |||||| Theres something not quite right here.
|||||| Only a single version of Outlook can be installed.
||||||
|||||| ||||||| My daughter has the Professional version of MS Office 2003
||||||| installed and it
||||||| works fine. But there is 1 exception:
|||||||
||||||| Her office (where she works occasionally, mostly be
||||||| tele-commuting) installed the 2008 version of MSOutlook (only,
||||||| not all the other programs
||||||| within MSOffice) and now when she wants to receive mail from
||||||| that office the
||||||| Outlook 2007 (or is it 08) wants to be the default. But how
||||||| does she do that
||||||| with Vista?
|||||||
||||||| She can send and receive all her private mail fine with
||||||| MSOutlook 2003.