how do you change the owership of computer

  • Thread starter Thread starter smrichard
  • Start date Start date
S

smrichard

I need help .My boyfriend bought this computer for me and
never put my name on it. He is gone now and I can't
acsess many files or make changes. Who do I contact, any
sites or numbers? Thanks Sheila
 
Sheila;
You may be better off performing a Clean Installation to remove all
the unknown garbage. (procedure below)

If it is just an access problem, you may need to Take Ownership:
http://support.microsoft.com/?kbid=308421

More details of the exact problem may make it easier to help you.

Clean Installation:
Disconnect all peripherals (camera, printer, scanner, etc)
Disconnect network/modem cable.
Go to BIOS and set CDROM as boot device before hard drive.
Insert Windows XP CD and reboot.
At "Press any key to boot to CDROM" quickly press a key and follow the
prompts for a Clean installation:
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
Delete all partitions in step 5 if you desire to erase all data on the
hard drive.
Partitioning and formatting will be done automatically.
All data will be destroyed, back-up important data first.
Enable or install firewall BEFORE connecting network cable.
http://support.microsoft.com/?kbid=283673
Install ALL Critical Windows Updates:
Start/All Programs/Windows Update
After you are finished, you will need to load the appropriate drivers.
If your computer was shipped with Windows XP, these procedures may or
may not apply.
Check your manual or contact the computer manufacturer for more
details.
 
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