How do I use Outlook with Cable Internet connection

  • Thread starter Thread starter jeaninerae
  • Start date Start date
J

jeaninerae

I cannot send emails - when I run a test of the account
settings I get this error message: "unable to log on to
the outgoing mail server..." I've checked the server
address is correct. The internet provider will not give
me any help as they say it is a Microsoft problem. The
provider refuses to support the software.

Incoming emails work fine.

Help!!
 
Check,check,and recheck ALL your email account
information in Outlook. Really sounds like some setiing
is incorrect.
 
Have you set your server to authenticate? On the server tab of your account
settings, check the box that your server requires authentication.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

| I cannot send emails - when I run a test of the account
| settings I get this error message: "unable to log on to
| the outgoing mail server..." I've checked the server
| address is correct. The internet provider will not give
| me any help as they say it is a Microsoft problem. The
| provider refuses to support the software.
|
| Incoming emails work fine.
|
| Help!!
 
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