How do I use Contacts to send group faxes

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The instructions in help say to select fax in the Mail Merge output window.
Fax is not an option in mine. Outlook 2000 on XP Pro
 
You should probably provide some information.
Outlook has no such instructions. Word does.
How are you performing this merge?
Which mail support mode of Outlook?
Which version of Word?
Which Fax software?
 
If I didn't desparately need the help I'd tell you to go to hell. I really
get tired of you "experts" assuming that all of us out here are stupid; I
probably have more computer experience in my "little finger ... ."

Anyhow, If you will open Outlook 2000 and do the following clicks, please.
CONTACTS, TOOLS, [EXPAND SYMBOL], MAIL MERGE. A window comes up entilted
"Contacts Mail Merge". While organized differently it essentially goes thru
all of the steps that Word MailMerge goes thru. The last option box on the
bottom
if for setting the output method.

If you ask help "broadcast fax" a detailed page comes uo and ends telling
that Fax should be an option in the Merge to. It does specify that the
Microsoft At Work fax program must be installed. I would presume that if it
is a necessary program to the proper use of the Office Suite features, that
MS would have included it in the installation of the Office Suite. The only
things that I did not install were the foreign language tools. Before I
wrote my first message I spent about an hour at the MS site trying to find a
download for MAWF. I could only find discussions of its use, again leaving
the impression that it was an ongoing part of the Suite.

So I guess it boils down to - How do I activate the Microsoft At Work fax
program?

There - is that enough words?
Russ Valentine said:
You should probably provide some information.
Outlook has no such instructions. Word does.
How are you performing this merge?
Which mail support mode of Outlook?
Which version of Word?
Which Fax software?
--
Russ Valentine
[MVP-Outlook]
Chartsmalm said:
The instructions in help say to select fax in the Mail Merge output
window.
Fax is not an option in mine. Outlook 2000 on XP Pro
Click to expand...
Click to expand...
 
Chartsmalm said:
So I guess it boils down to - How do I activate the Microsoft At Work
fax program?
Click to expand...

From http://www.slipstick.com/addins/services/msfax.htm:

MS Fax, also known as Microsoft At Work Fax, is a free component that comes
with Windows 95 and, if you know where to look, Windows 98. It is not
available as a download.

MS Fax is essentially unsupported and has seen no new features added since
its release with Windows 95. Microsoft does not provide a version of
Microsoft Fax for Windows NT or Windows Millenium Edition. For Windows 2000,
see Windows 2000 Fax
 
Brian -
Thanks for the input.

This is the conclusion that I have drawn from what you say coupled with what
the Help instructions say in Outlook 2000.

The Brodcast Fax feature in Outlook 2000 relies on a piece of Microsoft
Software that IS NOT included in the Office suite Installation disk(s) and IS
NOT supported since it has not seen any changes in 10 years AND it is NOT
available from Microsoft.

From what I have seen, coupled with what you sy, I believe my conclusion is
accurate. If it is, it is just about the dumbest thing that I have seen from
anybody in the industry in the 47 years of working within the industry.

My client is in a real catch-22. Their industry-specific software package
only interfaces with Outlook as far as transferring the demographics needed
for contacting via e-mail or fax. From all that I see in the forums, WinFax
Pro has not kept pace with the changes in Outlook and it is pretty much a
disaster when trying to use it with OL 2002 or 2003. My client took WinFax
out to resolve some sytem problems in XP. May have been a coincidence, but
XP straightened out as soon as WinFax Pro was gone.

Have you any suggestions as to suitable Fax broadcasting software that will
interface with Outlook's contacts?
 
Chartsmalm said:
The Brodcast Fax feature in Outlook 2000 relies on a piece of
Microsoft Software that IS NOT included in the Office suite
Installation disk(s) and IS NOT supported since it has not seen any
changes in 10 years AND it is NOT available from Microsoft.
Click to expand...

Windows XP comes with integrated FAX capability. Will that not perform the
functions you need?
 
I really don't understand why you thought I should be able to guess which
Outlook/Word versions and which fax software you were using or why you
assumed such details were not important. We can't read minds. You'd save us
both a lot of time by posting clear questions with enough information the
first time.
In reality, the option to merge to fax is only seen if you do the merge from
Word. Furthermore, that option is now broken in all versions of Word after
Word 2000. Instead, you must merge to electronic mail, then select only
recipients who have fax numbers in a one-off format in the electronic mail
field. It is a horribly convoluted process that is nonetheless well
documented in the KB and in information we've posted at Slipstick.com. I'd
suggest taking a look at that information and applying it to whatever
versions you are using.
Start here:
http://www.slipstick.com/addins/services/winxpfax.htm#limitations
--
Russ Valentine
[MVP-Outlook]
Chartsmalm said:
If I didn't desparately need the help I'd tell you to go to hell. I
really
get tired of you "experts" assuming that all of us out here are stupid; I
probably have more computer experience in my "little finger ... ."

Anyhow, If you will open Outlook 2000 and do the following clicks, please.
CONTACTS, TOOLS, [EXPAND SYMBOL], MAIL MERGE. A window comes up entilted
"Contacts Mail Merge". While organized differently it essentially goes
thru
all of the steps that Word MailMerge goes thru. The last option box on the
bottom
if for setting the output method.

If you ask help "broadcast fax" a detailed page comes uo and ends telling
that Fax should be an option in the Merge to. It does specify that the
Microsoft At Work fax program must be installed. I would presume that if
it
is a necessary program to the proper use of the Office Suite features,
that
MS would have included it in the installation of the Office Suite. The
only
things that I did not install were the foreign language tools. Before I
wrote my first message I spent about an hour at the MS site trying to find
a
download for MAWF. I could only find discussions of its use, again
leaving
the impression that it was an ongoing part of the Suite.

So I guess it boils down to - How do I activate the Microsoft At Work fax
program?

There - is that enough words?
Russ Valentine said:
You should probably provide some information.
Outlook has no such instructions. Word does.
How are you performing this merge?
Which mail support mode of Outlook?
Which version of Word?
Which Fax software?
--
Russ Valentine
[MVP-Outlook]
Chartsmalm said:
The instructions in help say to select fax in the Mail Merge output
window.
Fax is not an option in mine. Outlook 2000 on XP Pro
Click to expand...
Click to expand...
Click to expand...
 
Apparently Outlook 2000 doesn't see the XP fax system. - It isn't in the
options of output in the Outlook, or Word, Mail Merge routines.
 
It will if you are using Corp/Workgroup mode--one of the other details you
failed to include, and another reason I asked for it.
Read the information I posted.
 
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