How do I unblock a VISIO file?

  • Thread starter Thread starter lkw
  • Start date Start date
L

lkw

I installed new patch for XP system and now I cannot open
VISIO files attached to incoming emails. A VISIO file is
attached to an incoming email. I can see it but I cannot
open it. I got a message stating that VISIO file has
been blocked. I checked the Firewall in the Control
Panel and didn't see anything I can do to unblock it.

VISIO is released by Microsoft. Didn't Microsoft test
their own product before release the patch??

Suggestions?
 
1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow
attachments to be saved or opened that could potentially
be a virus" check box under Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------------

:

| I installed new patch for XP system and now I cannot open
| VISIO files attached to incoming emails. A VISIO file is
| attached to an incoming email. I can see it but I cannot
| open it. I got a message stating that VISIO file has
| been blocked. I checked the Firewall in the Control
| Panel and didn't see anything I can do to unblock it.
|
| VISIO is released by Microsoft. Didn't Microsoft test
| their own product before release the patch??
|
| Suggestions?
 
I installed new patch for XP system and now I cannot open
VISIO files attached to incoming emails. A VISIO file is
attached to an incoming email. I can see it but I cannot
open it. I got a message stating that VISIO file has
been blocked. I checked the Firewall in the Control
Panel and didn't see anything I can do to unblock it.

VISIO is released by Microsoft. Didn't Microsoft test
their own product before release the patch??

Suggestions?
Click to expand...


Outlook Express' default security settings are simply trying to
protect the recipient. OE has no way of telling whether an attachment
actually contains a virus or not, so it temporarily blocks any of
those file types that could potentially contain a virus. In Outlook
Express, Tools > Options > Security, uncheck the "Do not allow
attachments to be saved or opened that could potentially be a virus"
option, assuming he trusts the source, of course. The wiser course of
action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


--

Bruce Chambers

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