How do I restore the ability to click on a link from an email?

  • Thread starter Thread starter LynnTwin
  • Start date Start date
L

LynnTwin

For some reason, I all of a sudden am having an error come up when I go to
click on a liink from my email...saying restricted and to contact my sys
admin. I did run a diagnostic's and did not come up with anything being an
issue.
 
LynnTwin said:
For some reason, I all of a sudden am having an error come up when I go to
click on a liink from my email...saying restricted and to contact my sys
admin. I did run a diagnostic's and did not come up with anything being an
issue.
Click to expand...

That is NOT what the error message says.

- Do NOT omit the message.
- Do NOT describe the message.
- Do NOT summarize the message.
- Do NOT paraphrase the message.
- Do NOT truncate the message.
- Do show the ENTIRE message (but munge or star out personal info,
like your username in an e-mail address but not the domain).
- Provide sufficient context under which the error occurs or how to
reproduce it.
 
This is a problem with IE, its not an Outlook error. You need to reset your
internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control
panel, Internet options, Advanced tab).
See http://www.slipstick.com/problems/link_restrict.htm for the latest
information.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072
 
After having the same problem I figured out it happened after I installed
then uninstalled Google Chrome. After researching the problem online I found
the following:

"If you received this error after uninstalling Chrome (or Firefox) browser
you may also need to change the HTM/HTML association in the registry.

1.Start, click Run, type REGEDIT in the Open or Search box, and then click OK.
2.Go to HKEY_CURRENT_USER\Software\Classes\.html
3.Right click the value for the .html key and select Modify...
4.Change the value from "ChromeHTML" to "htmlfile" (or from FireFoxHTML to
htmlfile)
Repeat these steps for htm and .shtml keys if they exist."

I followed these instructions but the problem remained so I went back into
REGEDIT and opened additional items under Classes and found several more that
referenced "ChromeHTML". In each case I deleted the word "Chrome" and added
the word "file" after "HTML".

It worked!
 
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