How do I restore access to my default email folder?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just installed MS Office XP Small Business, Version 2002. When I open
Outlook I get the following pop-up message:

"Unable to open your default e-mail folders. Could not open the item.
Please try again."

I hit OK and then get the following message:

"Would you like to open your default File System Folder instead?"

If I hit "NO", Outlook closes. If I hit "Yes" my File System Folders come
up, but I can't get my contacts, calendar, etc.

Any advice?
 
Create a new mail profile and configure it to use your old .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris Goetz asked:

| I just installed MS Office XP Small Business, Version 2002. When I
| open Outlook I get the following pop-up message:
|
| "Unable to open your default e-mail folders. Could not open the item.
| Please try again."
|
| I hit OK and then get the following message:
|
| "Would you like to open your default File System Folder instead?"
|
| If I hit "NO", Outlook closes. If I hit "Yes" my File System Folders
| come up, but I can't get my contacts, calendar, etc.
|
| Any advice?
 
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