How do I remove someone from receiving meeting requests?

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Guest

I've got a user who just got promoted and got a new admin assistant. I
already removed her old assistant as a delegate in her folders, but she's
still getting meeting requests for her old boss.

Meanwhile, I have a similar problem with a different user - one of the
people getting her meeting requests has left the organization and no longer
has an account. However, when her old boss gets meting requests, she always
gets a bounce message for the account that is no longer there.

In both cases, the users who should no longer be getting requests have been
removed from any permissions lists that I could find, yet they still get the
notifications - what am I missing?

We're currently running Outlook 2000 and Exchange Server 2000 Standard.
 
You need to remove the user as a delegate, not just from the permissions on the folders. The user can do this on their Delegates tab in Tools | Options.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
You need to remove the user as a delegate, not just from the permissions on the folders. The user can do this on their Delegates tab in Tools | Options.

I've already done this, though, hence the problem.
 
Sounds like you may have done things out of order and thus left behind the delegate rule. You can remove it with the free MAPI Editor (formerly MFCMAPI) from http://www.microsoft.com/downloads/details.aspx?familyid=55FDFFD7-1878-4637-9808-1E21ABB3AE37. Instructions are in the .doc file that comes with the download.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
OK, I've downloaded the tool, and tried to decipher the documentation that
came with it (It;s clearly written by and for people who write MAPI code for
a living - those of us who just admin the servers can't help but stare at it
and wonder just what in the heck a lot of the terminology is)

I can't find anything in the rules tables on either of the problem mailboxes
with regards to any delegates... Any ideas as to where to go from here?
 
Well, you get what you pay for. I personally prefer using Outlook Spy for such chores -- it has a more intuitive and direct UI -- but it's not free.

Double-checking one potential gotcha: You did look in the Inbox for rules, right? Not the Calendar folder? Did you see any rules at all?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
have you tried running Outlook against that mailbox with the /cleanrules
switch? before you do that, note any rules that may need to be recreated...
 
Well, part of the problem is that I'm not entirely sure - that tool is, to
put it mildly, rather cryptic.
 
The instructions are quite specific on how to get to the rules in the Inbox: Right-click it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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