Hi Darryl
I suggest that you do the following:
1. If you still have the SP2 on your system, uninstall it for now:
How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?kbid=875350
2. What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
You may still have some type of malware, spyware or parasites on your
system. Do the following to make sure that your system is completely free of
any of these before going to step 3. Follow all instructions carefully, as
some types of malware can replicate themselves over and over if not cleaned
properly.
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
Also, get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or ........
Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
Then ...
3. How to Reinstall or Repair Internet Explorer and Outlook Express
in Windows XP:
http://support.microsoft.com/?kbid=318378
Here's a link that may help..
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm
Then continue .....
4. Reinstall SP2 according to the instructions here:
Pre-Installation Recommendations:
http://forum.aumha.org/viewtopic.php?t=7260&start=0&postdays=0&postorder=asc&highlight=
Installing SP2
http://forum.aumha.org/viewforum.php?f=45
Other imporatant information:
MS No charge SP2 support website
http://forum.aumha.org/viewtopic.php?t=7843&start=0&postdays=0&postorder=asc&highlight=
Changes to Functionality in Microsoft Windows XP Service Pack 2
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2chngs.mspx
Programs that may behave differently in WinXP SP2
http://support.microsoft.com/?kbid=884130
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
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