how do I reinstall an application

  • Thread starter Thread starter Sue
  • Start date Start date
S

Sue

This is the info I have...I went from a ME program to an
XP. A friend did this for me...I hope he did it
correctly. Anyways this is what I get This application
has failed to start because EGNSengine.dll was not found.
Reinstalling this application may fix this problem.
00118271.exe-Unable to locate component. Where do I go
and how do I reinstall this dll? I also have 2 missing
program files in my program integrity that can never
repair in my Nortan System Works...that I have since
upgraded to Norton Internet Security. Now I cant remember
where I went to do the integrity check.Cant find it now
since the upgrade. These are the files Run Time\0701
\intel 32\Dot Net Installer.exe" Cannot access a
necessary file "mscoree.dll" and C:\Windows\Systems 32
\MAPISRVR.EXE" "gapi32.dll. Can anyone help? Someone once
told me one of these was adware??? The biggest problem I
have found is when I make a post in my message board I
attend that after posting, generally it will take you
back to the same thread you posted to..Mine doesnt it
just gives me this clicking noice, like its trying to
refresh or go back to the post..but it cant it just
clicks and the screen flicks abit...So, I have to go back
to the main forum and start over again after that
post...I notice this on an auction site I belong
to...Anybody know how to remedy this...Any good advice
would be grateful.
 
Sue,

I'm a big fan of formatting. :) I suspect that your
friend installed XP on top of ME. Try wiping your hard
drive and doing a full, clean install of XP. This is
drastic, but it will leave you with a sparkling new OS in
less than a day. Trying to figure this bug out could take
weeks, unless someone else on here happens to know exactly
what the problem is.
 
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