Thank you for your help Russ & Brian. I was able to get my address book
back......without corupting it as you say. By the way I originally
followed
the instructions supplied with Windows Easy Transfer to move my .pst
files
and all doucuments. I worked great other then the address book problem.
Dave
p.s. Russ you need to lighten up a bit...we all don't know as much as
you
do
about these programs.
:
What other help did you need? I told you what you had to do: create a
new
profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
However, you had better be more clear on how you migrated your data so
we
can figure out what you did wrong. Otherwise you'll corrupt this new
profile
as well.
--
Russ Valentine
[MVP-Outlook]
I did not corupt the profile. It has not worked since i transfered,
following
Mircrosofts instructions, my Outlook.pst file over from Office 2003
to
2007.
The deleteing i referred to was found in another discussion group.
So I
tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can
you
please
suggest who I can contact.
Thank you.
:
Outlook 2007 is still new, so it is still essentially a beta.
Normally
one
does not need to delete the address book service unless they
corrupted
their
profile in the first place. Did you? If so, you will need to create
a
new
profile.
--
Russ Valentine
[MVP-Outlook]
Sorry for not being more specific, it is Office 2007 I am having
problems
with. Yes the link you sent is what I tried previously (listed
below).
- In the tools/account settings/address tab, it shows "Outlook
Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not
let
me
tick
the box "show this folder as an e-mail address book"
I am not really sure what I need to do next.
Thank you for your assistance.
:
You should provide information when you post. You provided none.
What
is
it
you think Microsoft suggested that didn't work? Everything I've
seen
works
just fine, including this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
All contacts show in CONTACTS but none show in the ADDRESS
BOOK
or
when
you're in an e-mail and want to use c.c., b.c.c. I have tried
what
Mircosoft
suggests as a fix but it doesn't work.