How do I make Outlook to get names from Outlook Contact?

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I use Office XP and Outlook as my email. In my old computer, when I compose a
new email, I could click on the address book icon next to "To", my Contact in
Outlook will come up for me to select someone I want to send the email.
However, my old computer died and I bought a new one. After installation of
Office, I couldn't get the function to work despite I did the
Address>>Tools>>Contacts. I wonder if it has got something to do with the
Active Sync which I also installed for syn my pocket PC. Could someone tell
me how to fix the problem?
 
It's posted here every day.
It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
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