How do I ignore a file in AVG?

  • Thread starter Thread starter letterman
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letterman

I have AVG 7.5. Ever since I upgraded from IE5.5 to IE6, (in January)
I keep getting an error message that says Shell32.dll has changed.
From what I read on several websites, this change occurred when I
installed IE6. Therefore it's not a problem. How do I get AVG to
ignore this change in the future. I'm really getting sick of seeing
that error message. Even more annoying is a file I have on the
computer which was written by a friend of mine, which is a small hack
program used to decode specific data from a file in text format. All
it does is search a .exe file for specific code, and results some
text. It is not destructive in any way. Yet, AVG insists it's a
trojan horse. I've had to live with that error continually for
several years. Why doesn't AVG have an "IGNORE" feature, where we can
ignore a things that we know are safe, but AVG insists are not. AVG
is the only anti-virus program I have ever used that I do not hate,
but they really need to add this one feature. If by chance it's in
the program, it's well hidden. Does anyone know if here is such a
hidden option?

By the way, I am running Win98se.
 
I have AVG 7.5. Ever since I upgraded from IE5.5 to IE6, (in
January)
I keep getting an error message that says Shell32.dll has changed.
From what I read on several websites, this change occurred when I
installed IE6. Therefore it's not a problem. How do I get AVG to
ignore this change in the future. I'm really getting sick of seeing
that error message. Even more annoying is a file I have on the
computer which was written by a friend of mine, which is a small
hack
program used to decode specific data from a file in text format.
All
it does is search a .exe file for specific code, and results some
text. It is not destructive in any way. Yet, AVG insists it's a
trojan horse. I've had to live with that error continually for
several years. Why doesn't AVG have an "IGNORE" feature, where we
can
ignore a things that we know are safe, but AVG insists are not. AVG
is the only anti-virus program I have ever used that I do not hate,
but they really need to add this one feature. If by chance it's in
the program, it's well hidden. Does anyone know if here is such a
hidden option?

By the way, I am running Win98se.
Click to expand...


You are using the FREE version which you never bothered to mention.
The free version doesn't have an exclude list. That is why I gave up
on the free version of AVG and went to other free anti-virus software.
I wasn't about to lose access to my application because of a false
trigger in AVG that blocked access to the file and wait until someday
when Grisoft decided to correct their signature database. You could,
as they suggested, disable AVG and then use your application and then
reenable AVG after exiting the application. Of course, you are not
protected while running the application and you have to disabled and
reenable AVG. Too much of a hassle when there are other free
anti-virus software available.
 
VanguardLH wrote:
[...]>
You are using the FREE version which you never bothered to mention. The
free version doesn't have an exclude list. That is why I gave up on the
free version of AVG and went to other free anti-virus software.[...]
Click to expand...


While you of course have the right to make whatever choices you wish, I
do think that maintenance of a computer should be part of one's budget,
just as regular maintenance of the car is part of one's budget. I
personally am quite willing to pay for features I want, and not only
purchase software, but also donate to the makers of free software.

Besides, a lot of free software is just too awkward to use, since its
maker(s) are used to its interface and don't realise that what they are
used to is sometimes a rather, erm, rather strange way of working. OTOH,
a superior product is certainly worth learning the quirks.

HTH
 
(e-mail address removed) wrote in 4ax.com:
I have AVG 7.5. Ever since I upgraded from IE5.5 to IE6, (in January)
I keep getting an error message that says Shell32.dll has changed.
From what I read on several websites, this change occurred when I
installed IE6. Therefore it's not a problem. How do I get AVG to
ignore this change in the future. I'm really getting sick of seeing
that error message. Even more annoying is a file I have on the
computer which was written by a friend of mine, which is a small hack
program used to decode specific data from a file in text format. All
it does is search a .exe file for specific code, and results some
text. It is not destructive in any way. Yet, AVG insists it's a
trojan horse. I've had to live with that error continually for
several years. Why doesn't AVG have an "IGNORE" feature, where we can
ignore a things that we know are safe, but AVG insists are not. AVG
is the only anti-virus program I have ever used that I do not hate,
but they really need to add this one feature. If by chance it's in
the program, it's well hidden. Does anyone know if here is such a
hidden option?

By the way, I am running Win98se.
Click to expand...

As far as the "changed" message, go to "Test Center", under "Tests menu"
press F3 for system test, after running it will give you an option to
"accept" the change.
As for the file that AVG finds as a trojan , you are on your own, after
all it is a "free" program.

ICU
 
in message
You are using the FREE version which you never bothered to mention.
The free version doesn't have an exclude list. That is why I gave
up on the free version of AVG and went to other free anti-virus
software.[...]
Click to expand...

While you of course have the right to make whatever choices you
wish, I do think that maintenance of a computer should be part of
one's budget, just as regular maintenance of the car is part of
one's budget. I personally am quite willing to pay for features I
want, and not only purchase software, but also donate to the makers
of free software.
Click to expand...

#1 - Freeware that performs the required tasks.
#2 - Freeware that performs the same tasks as #1 but has additional
features.
#3 - Paidware that performs the same tasks as #1.
#4 - Paidware that performs the same tasks as #2.
#5 - Paidware that performs the same tasks as #2 but with even more
additional features.

If you want to pay for features that you can get in freeware then you
go right ahead. I use SpamPal but know plenty of users that feel
compelled to buy commercialware that is less capable. Not everyone
needs #4 or #5 level products to have sufficient protection and
ease-of-use. Not everyone is into bloatware.
Besides, a lot of free software is just too awkward to use, since
its maker(s) are used to its interface and don't realise that what
they are used to is sometimes a rather, erm, rather strange way of
working. OTOH, a superior product is certainly worth learning the
quirks.
Click to expand...

There is no guarantee that paidware will provide a more intuitive user
interface. Comodo's v3 firewall is a prime example. There are lots
of paidware that either have ridiculously moron UIs or are extremely
convoluted.
 
(e-mail address removed) wrote in 4ax.com:


As far as the "changed" message, go to "Test Center", under "Tests menu"
press F3 for system test, after running it will give you an option to
"accept" the change.
As for the file that AVG finds as a trojan , you are on your own, after
all it is a "free" program.

ICU
Click to expand...

Thanks for the help. I guess I'll just have to live with the problem
it says is a trojan. At least I can get rid of the other problem. I
should note that I do not run AVG as a tsr. In other words it does
not run all the time. I do a system scan about once a week, and at
the same time I use other software to scan for spyware, and do a
defrag, etc. I avoid tsr's to conserve resources, and see no need to
run AV software all the time. Whenever I download something, I scan
that file and scan any attachments to emails (manually).
So the problem only pops up each week whne I run my scans.

As far as those who suggested buying an AV program, I bought Norton AV
years ago. I had nothing but problems with it, hated it, and finally
removed it. I also tried Avast a few years back, and hated that thing
too. I cant remember what the problem was anymore, but it did not
work for me. Another product name I will avoid is McAfee. I fought
with their garbage back when I still ran Windows 3.x. And as someone
else mentioned, I do not want or like bloatware. The main reason I
like AVG is because it's simple. Maybe I should just pay for it, or
else I guess I can just live with it.

Just curious what other free AV programs are there that are worth
anything? (and allow me to manually scan without forcing me to run it
all the time). Quite honestly, I am not all that worried about
viruses based on the way I use this computer. I scan all downloads,
which are few. Otherwise I use the computer for web, usenet, email,
and some office apps. I do not get any email attachments except
pictures. I do not use torrents, warez, or any of that dangerous
stuff. I have never had a virus except one I got around 1990 for dos.
Spyware has been more of a problem over the years, but thats another
issue and other software.

Thanks for all help
 
So the problem only pops up each week whne I run my scans.
Click to expand...

Encrypt or otherwise obfuscate the program from the scanner.

It's a good trade-off if you hardly ever use that program, but
scan frequently.
 
Thanks for the help. I guess I'll just have to live with the problem
it says is a trojan. At least I can get rid of the other problem. I
should note that I do not run AVG as a tsr. In other words it does
not run all the time. I do a system scan about once a week, and at
the same time I use other software to scan for spyware, and do a
defrag, etc. I avoid tsr's to conserve resources, and see no need to
run AV software all the time. Whenever I download something, I scan
that file and scan any attachments to emails (manually).
So the problem only pops up each week whne I run my scans.

As far as those who suggested buying an AV program, I bought Norton AV
years ago. I had nothing but problems with it, hated it, and finally
removed it. I also tried Avast a few years back, and hated that thing
too. I cant remember what the problem was anymore, but it did not
work for me. Another product name I will avoid is McAfee. I fought
with their garbage back when I still ran Windows 3.x. And as someone
else mentioned, I do not want or like bloatware. The main reason I
like AVG is because it's simple. Maybe I should just pay for it, or
else I guess I can just live with it.

Just curious what other free AV programs are there that are worth
anything? (and allow me to manually scan without forcing me to run it
all the time). Quite honestly, I am not all that worried about
viruses based on the way I use this computer. I scan all downloads,
which are few. Otherwise I use the computer for web, usenet, email,
and some office apps. I do not get any email attachments except
pictures. I do not use torrents, warez, or any of that dangerous
stuff. I have never had a virus except one I got around 1990 for dos.
Spyware has been more of a problem over the years, but thats another
issue and other software.

Thanks for all help
Click to expand...

FWIW

http://www.techsupportalert.com/best_46_free_utilities.htm#2

http://www.techsupportalert.com/best_46_free_utilities.htm#3

http://www.techsupportalert.com/best_46_free_utilities.htm
 
As far as those who suggested buying an AV program, I bought Norton AV
years ago. I had nothing but problems with it, hated it, and finally
removed it. I also tried Avast a few years back, and hated that thing
too. I cant remember what the problem was anymore, but it did not
work for me. Another product name I will avoid is McAfee. I fought
with their garbage back when I still ran Windows 3.x. And as someone
else mentioned, I do not want or like bloatware. The main reason I
like AVG is because it's simple. Maybe I should just pay for it, or
else I guess I can just live with it.
Click to expand...

Well, I paid for ti, and i don't seem to have the problems some people
have. The free version is always a build or two behind the paid
versions, it seems (this is SOP for free vs paid versions, as far as I
can tell.)
Just curious what other free AV programs are there that are worth
anything? (and allow me to manually scan without forcing me to run it
all the time). Quite honestly, I am not all that worried about
viruses based on the way I use this computer. I scan all downloads,
which are few. Otherwise I use the computer for web, usenet, email,
and some office apps. I do not get any email attachments except
pictures. I do not use torrents, warez, or any of that dangerous
stuff. I have never had a virus except one I got around 1990 for dos.
Spyware has been more of a problem over the years, but thats another
issue and other software.

Thanks for all help
Click to expand...

I use Spybot Search and Destroy, which i run about once a week. it seems
that even "good" websites are likekly to insert a bit of spyware on your
machine. :-(.

I'v just downloaded Kapersky, which has received favorable comments
here. Will see how I like it.

I run AVG as a TSR, and Zone Alarm (w/ virus/e,ail check turned off) as
a software firewall. I'm not sure whether I will renew the subscription,
which has run out.
 
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