How do I get my send/receive button back?

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  • Start date Start date
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Guest

I am so disgusted. My send/receive button appears and goes away when I
launch Outlook. My emails don't send out and I can't receive anything.

The button is not available in the tools > command window in Outlook and I
get an error when I try to access my accounts when trying to force a send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some similar
problems in 2000, but I'm using 2003 and can not get anything to work. I
tried to identify hidden commands from the registry, but that didn't work.

I really need to use Outlook not OE (which incidentlly works).
 
It definitely is acting that way, but there were three accounts configured
and then I erased and reconfigured one. They test out ok, but there is no
send receive ability. Any way to get rid of old account information that may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

Russ Valentine said:
This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
LH said:
I am so disgusted. My send/receive button appears and goes away when I
launch Outlook. My emails don't send out and I can't receive anything.

The button is not available in the tools > command window in Outlook and I
get an error when I try to access my accounts when trying to force a send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some similar
problems in 2000, but I'm using 2003 and can not get anything to work. I
tried to identify hidden commands from the registry, but that didn't work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
 
If you have a valid functioning email account, then that is not the problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
LH said:
It definitely is acting that way, but there were three accounts configured
and then I erased and reconfigured one. They test out ok, but there is no
send receive ability. Any way to get rid of old account information that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

Russ Valentine said:
This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
LH said:
I am so disgusted. My send/receive button appears and goes away when I
launch Outlook. My emails don't send out and I can't receive anything.

The button is not available in the tools > command window in Outlook
and I
get an error when I try to access my accounts when trying to force a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some
similar
problems in 2000, but I'm using 2003 and can not get anything to work.
I
tried to identify hidden commands from the registry, but that didn't
work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
Click to expand...
 
Yes, I have. The option doesn't appear in the tools-command windows anywhere.

Russ Valentine said:
If you have a valid functioning email account, then that is not the problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
LH said:
It definitely is acting that way, but there were three accounts configured
and then I erased and reconfigured one. They test out ok, but there is no
send receive ability. Any way to get rid of old account information that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

Russ Valentine said:
This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
I am so disgusted. My send/receive button appears and goes away when I
launch Outlook. My emails don't send out and I can't receive anything.

The button is not available in the tools > command window in Outlook
and I
get an error when I try to access my accounts when trying to force a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some
similar
problems in 2000, but I'm using 2003 and can not get anything to work.
I
tried to identify hidden commands from the registry, but that didn't
work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
Click to expand...
 
It's like there's a macro or an addin that is loading because I see the
option in the tool bar for a split second, then it goes away and I can't see
it again.

Also, at one time it was synchronized with earthlink's total access. I
disconnected that, talked with Earthlink a few times about it. They helped
me eliminate all access to Total Access in my registry and in the file
structure, but none of that helped. I'm still at the same spot.

Is there a way that my personal file (pst) is corrupted? If so, how do I
use another one and save this one?

LH said:
Yes, I have. The option doesn't appear in the tools-command windows anywhere.

Russ Valentine said:
If you have a valid functioning email account, then that is not the problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
LH said:
It definitely is acting that way, but there were three accounts configured
and then I erased and reconfigured one. They test out ok, but there is no
send receive ability. Any way to get rid of old account information that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

:

This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
I am so disgusted. My send/receive button appears and goes away when I
launch Outlook. My emails don't send out and I can't receive anything.

The button is not available in the tools > command window in Outlook
and I
get an error when I try to access my accounts when trying to force a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some
similar
problems in 2000, but I'm using 2003 and can not get anything to work.
I
tried to identify hidden commands from the registry, but that didn't
work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
Click to expand...
 
Not likely.
More likely your Toolbar customization file is corrupt.
Close Outlook. Find and rename "outcmd.dat"
Restart Outlook.
--
Russ Valentine
[MVP-Outlook]
LH said:
It's like there's a macro or an addin that is loading because I see the
option in the tool bar for a split second, then it goes away and I can't
see
it again.

Also, at one time it was synchronized with earthlink's total access. I
disconnected that, talked with Earthlink a few times about it. They
helped
me eliminate all access to Total Access in my registry and in the file
structure, but none of that helped. I'm still at the same spot.

Is there a way that my personal file (pst) is corrupted? If so, how do I
use another one and save this one?

LH said:
Yes, I have. The option doesn't appear in the tools-command windows
anywhere.

Russ Valentine said:
If you have a valid functioning email account, then that is not the
problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
It definitely is acting that way, but there were three accounts
configured
and then I erased and reconfigured one. They test out ok, but there
is no
send receive ability. Any way to get rid of old account information
that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

:

This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
I am so disgusted. My send/receive button appears and goes away
when I
launch Outlook. My emails don't send out and I can't receive
anything.

The button is not available in the tools > command window in
Outlook
and I
get an error when I try to access my accounts when trying to force
a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some
similar
problems in 2000, but I'm using 2003 and can not get anything to
work.
I
tried to identify hidden commands from the registry, but that
didn't
work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
Click to expand...
 
Well, I tried that and it didn't work. But something funny about that is
that there is another software that apparently recognizes it as one it's
files (the extension is the same). It's a modeling tool. Would that have
anything to do with it?

I renamed the file and restarted outlook, it took a little bit to load, but
in the end it didn't work.

Russ Valentine said:
Not likely.
More likely your Toolbar customization file is corrupt.
Close Outlook. Find and rename "outcmd.dat"
Restart Outlook.
--
Russ Valentine
[MVP-Outlook]
LH said:
It's like there's a macro or an addin that is loading because I see the
option in the tool bar for a split second, then it goes away and I can't
see
it again.

Also, at one time it was synchronized with earthlink's total access. I
disconnected that, talked with Earthlink a few times about it. They
helped
me eliminate all access to Total Access in my registry and in the file
structure, but none of that helped. I'm still at the same spot.

Is there a way that my personal file (pst) is corrupted? If so, how do I
use another one and save this one?

LH said:
Yes, I have. The option doesn't appear in the tools-command windows
anywhere.

:

If you have a valid functioning email account, then that is not the
problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
It definitely is acting that way, but there were three accounts
configured
and then I erased and reconfigured one. They test out ok, but there
is no
send receive ability. Any way to get rid of old account information
that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

:

This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
I am so disgusted. My send/receive button appears and goes away
when I
launch Outlook. My emails don't send out and I can't receive
anything.

The button is not available in the tools > command window in
Outlook
and I
get an error when I try to access my accounts when trying to force
a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some
similar
problems in 2000, but I'm using 2003 and can not get anything to
work.
I
tried to identify hidden commands from the registry, but that
didn't
work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
Click to expand...
 
OK, I figured something out. It was a part of the profile. When I created a
new profile, the problem didn't follow. I would love to import the data, but
I think I may reintroduce my problem again. Is there a way to import without
importing the accounts? I know you can do that with OE, but is that possible
with Outlook too?

LH said:
Well, I tried that and it didn't work. But something funny about that is
that there is another software that apparently recognizes it as one it's
files (the extension is the same). It's a modeling tool. Would that have
anything to do with it?

I renamed the file and restarted outlook, it took a little bit to load, but
in the end it didn't work.

Russ Valentine said:
Not likely.
More likely your Toolbar customization file is corrupt.
Close Outlook. Find and rename "outcmd.dat"
Restart Outlook.
--
Russ Valentine
[MVP-Outlook]
LH said:
It's like there's a macro or an addin that is loading because I see the
option in the tool bar for a split second, then it goes away and I can't
see
it again.

Also, at one time it was synchronized with earthlink's total access. I
disconnected that, talked with Earthlink a few times about it. They
helped
me eliminate all access to Total Access in my registry and in the file
structure, but none of that helped. I'm still at the same spot.

Is there a way that my personal file (pst) is corrupted? If so, how do I
use another one and save this one?

:

Yes, I have. The option doesn't appear in the tools-command windows
anywhere.

:

If you have a valid functioning email account, then that is not the
problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
It definitely is acting that way, but there were three accounts
configured
and then I erased and reconfigured one. They test out ok, but there
is no
send receive ability. Any way to get rid of old account information
that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

:

This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
I am so disgusted. My send/receive button appears and goes away
when I
launch Outlook. My emails don't send out and I can't receive
anything.

The button is not available in the tools > command window in
Outlook
and I
get an error when I try to access my accounts when trying to force
a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows some
similar
problems in 2000, but I'm using 2003 and can not get anything to
work.
I
tried to identify hidden commands from the registry, but that
didn't
work.

I really need to use Outlook not OE (which incidentlly works).
Click to expand...
Click to expand...
Click to expand...
 
That's the brute force method. You created a new outcmd.dat when you created
a new profile.
This problem has nothing to do with your Outlook data file.
Never import an Outlook data file. Just configure the new profile to use it
instead of the new blank one it created.
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
LH said:
OK, I figured something out. It was a part of the profile. When I
created a
new profile, the problem didn't follow. I would love to import the data,
but
I think I may reintroduce my problem again. Is there a way to import
without
importing the accounts? I know you can do that with OE, but is that
possible
with Outlook too?

LH said:
Well, I tried that and it didn't work. But something funny about that is
that there is another software that apparently recognizes it as one it's
files (the extension is the same). It's a modeling tool. Would that
have
anything to do with it?

I renamed the file and restarted outlook, it took a little bit to load,
but
in the end it didn't work.

Russ Valentine said:
Not likely.
More likely your Toolbar customization file is corrupt.
Close Outlook. Find and rename "outcmd.dat"
Restart Outlook.
--
Russ Valentine
[MVP-Outlook]
It's like there's a macro or an addin that is loading because I see
the
option in the tool bar for a split second, then it goes away and I
can't
see
it again.

Also, at one time it was synchronized with earthlink's total access.
I
disconnected that, talked with Earthlink a few times about it. They
helped
me eliminate all access to Total Access in my registry and in the
file
structure, but none of that helped. I'm still at the same spot.

Is there a way that my personal file (pst) is corrupted? If so, how
do I
use another one and save this one?

:

Yes, I have. The option doesn't appear in the tools-command windows
anywhere.

:

If you have a valid functioning email account, then that is not
the
problem.
Have you tried customizing your Toolbar to get the item back?
--
Russ Valentine
[MVP-Outlook]
It definitely is acting that way, but there were three accounts
configured
and then I erased and reconfigured one. They test out ok, but
there
is no
send receive ability. Any way to get rid of old account
information
that
may
be stuck there even after uninstalling and reinstalling Outlook?

Thanks.

:

This usually means you do not have an email account configured.
--
Russ Valentine
[MVP-Outlook]
I am so disgusted. My send/receive button appears and goes
away
when I
launch Outlook. My emails don't send out and I can't receive
anything.

The button is not available in the tools > command window in
Outlook
and I
get an error when I try to access my accounts when trying to
force
a
send
from my outbox.

Does anyone have any suggestions? The knowledge base shows
some
similar
problems in 2000, but I'm using 2003 and can not get anything
to
work.
I
tried to identify hidden commands from the registry, but that
didn't
work.

I really need to use Outlook not OE (which incidentlly
works).
Click to expand...
Click to expand...
Click to expand...
 
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