additionally, when in OUtlook, when i select Tools/email accounts, i find...
Hotmail (default)
-Deliver new email to
--Personal folders
this "personal folders" is a blue box but i can't write anything over it.
Personal folders is a valid option for my ISP mail account, and i can select
both send and receive boxes there.
but the "personal folders" option is not available under Hotmail, which
offers deleted items, inbox, junk Email and Sent Items as selections. Only
inbox is checked.
Since Tools, Email accounts mentioned above only offers Personal Folders as
delivery location, and there is no Personal folder to select under Hotmail
(in cntl+alt+S) i think that is why no incoming hotmail mail gets to my
OUtlook inbox.
thanks again for your help.