how do I get "Contacts" to appear when "TO" is clicked?

  • Thread starter Thread starter Robert Miller
  • Start date Start date
R

Robert Miller

My "Contacts" information does not appear when I compose a new email and I
click "TO" so that I can select an address. How do I turn my "Contacts" into
a list to select an address from?
 
Right click on the Contacts folder, choose Properties, go to the Outlook
Address Book tab and check the box to show the folder as an address book.

If you have any issues with that, let us know and report your version of
Outlook since some advice is version specific.
 
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





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