jim evans said:
My 75 year old aunt has a computer that's about 6 years old and has
become so bollixed up I need to wipe and reload the OS. But, she
doesn't have the MB drivers. She can't afford to buy a new computer.
She may have gotten the computer from TigerDirect by no one is sure.
How do I figure out where to get drivers for it?
Start with a diagnostic program such as cpu-id. It's free and downloadable.
It should identify the motherboard , chipset, graphics display and RAM. Ive
also heard that Belarc Adviser will do an excellent job of recovering
hardware information. Additionally take a look at the programs in the Start
menu to see what she's been running.
http://www.cpuid.com/cpuz.php
http://www.belarc.com/free_download.html
You may also find the make of the motherboard by opening the computer and
looking over the board. Quite often the name is imprinted on the face along
with the version.
Do yourself a favor and remove the drive from the computer and make an image
of it onto an external drive before you begin. Your aunt may surprise you
when she asks you to restore those pictures she'd put on the computer and
was expecting you to recover to the new installation.
Additionally you may be surprised that once you install windows again
all the drivers or most of them may get installed from the Windows disk.
That's happened to me several times.