B Bhanu C Sep 12, 2008 #1 i have a helpdesk , i would like to know the tracking all mail , as like time and date on responded
B Brian Tillman [MVP - Outlook] Sep 12, 2008 #2 i have a helpdesk , i would like to know the tracking all mail , as like time and date on responded Click to expand... Why not just look at the InfoBar?
i have a helpdesk , i would like to know the tracking all mail , as like time and date on responded Click to expand... Why not just look at the InfoBar?
D Diane Poremsky [MVP] Sep 12, 2008 #3 see http://www.slipstick.com/exs/customfields.htm - specifically the replied time section. If needed, you can copy rows to excel and compare dates etc. -- Diane Poremsky [MVP - Outlook] EMO - a weekly newsletter about Outlook and Exchange: (e-mail address removed) You can access this newsgroup by visiting http://www.microsoft.com/office/community/en-us/default.mspx or point your newsreader to msnews.microsoft.com.
see http://www.slipstick.com/exs/customfields.htm - specifically the replied time section. If needed, you can copy rows to excel and compare dates etc. -- Diane Poremsky [MVP - Outlook] EMO - a weekly newsletter about Outlook and Exchange: (e-mail address removed) You can access this newsgroup by visiting http://www.microsoft.com/office/community/en-us/default.mspx or point your newsreader to msnews.microsoft.com.
