How did I get rid of two sets of "Personal Folders" in Outlook 2003

  • Thread starter Thread starter Tom Gordon
  • Start date Start date
T

Tom Gordon

I just installed Outlook 2003 and have two sets of Pesonal Folders. One has
an icon with a little house and clock, the other has three little file
folders.

If I expand each they have exactly the same subfolders and files. How do I
get rid of the Personal Folders set that has the three little file folders
icon?

Any ideas?

Thanks in advance...

Tom Gordon
 
The easiest way to go here is to recreate (do not copy) your mail profile in
Control Panel-> Mail-> button Show Profiles...

If you are familiar with the registry and editing it you can search for the
duplicate entry in the following key;
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles

Here you can delete the duplicate entry. Which one you should take is a
50-50 shot. Make an export first, delete one and if it is the wrong one
import the key again and delete the other one.

--
Roady
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