How can I get Resource Mailboxes for conference rooms to auto accept appointments as 'busy' not tent

  • Thread starter Thread starter QH
  • Start date Start date
Q

QH

We are running Exchange 2000 with Outlook 2002. I have created about 6
resource mailboxes, and each is assigned to one of conference rooms in
the building. They all seem to be working except one called Meeting
Room 1c. Whenever you book an appointment in there, it is displayed as
'tentative' in its calendar, when appointments created in the other
rooms' mailboxes show correctly as 'busy'. The default permissions for
this calendar are set as 'author' and meeting requests are set to
automatically accepted. I even deleted this mailbox and created a new
one with the same name, but the same symptons persisted. I cannot
understand why this behaves this way when all the others are correct.
Has anyone else encountered this issue?

Thanks.
 
Is someone assigned to be a delegate for that mailbox, and if so, do they have Outlook open? Are users booking appointments by specifiying that mailbox as a Resource, not a Required or Optional attendee?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
No one is a delegate for that mailbox. I was logged in with an Exchange
admin account (with the mail profile set to the mailboxof the meeting
room) on another citrix session to check that the appointments were
being sent and received, but no one was actually logged in with the
Windows profile of the mailbox. The room was indeed booked as a
resource.
Thanks.
 
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